Technical Sale Representative

Key Responsibilities

• Identify and develop new customers and business opportunities.
• Generate leads through prospecting, networking, market research, digital platforms, and customer visits.
• Conduct regular physical customer visits and sales calls.
• Develop and maintain strong relationships with existing and prospective customers.
• Understand customer formulation and production needs and recommend suitable raw material solutions.
• Conduct product presentations and provide technical and application support.
• Coordinate samples, product trials, quotations, and follow-ups through to successful conversion.
• Grow existing accounts through cross-selling, upselling, and new product introductions.
• Monitor market trends, competitor activities, pricing, and customer requirements.
• Maintain accurate customer and sales information in the CRM.
• Prepare sales reports, maintain the sales pipeline, and provide regular sales forecasts.
• Work closely with Procurement, Warehouse, Finance, and other teams to ensure excellent customer service and timely order fulfillment.

Requirements

• Degree or diploma in Chemistry, Industrial Chemistry, Chemical Engineering, Cosmetic Science, or a related field.
• Experience in technical sales, business development, chemicals, raw materials, cosmetics, personal care, homecare, or a related industry is an advantage.
• Strong communication, presentation, negotiation, and customer relationship skills.
• Commercially minded, proactive, self-driven, and target-oriented.
• Ability to understand technical products and translate customer requirements into practical solutions.
• Proficiency in Microsoft Office and CRM systems.
• Willingness to travel regularly for customer visits.

You can send your applications to: hr@ceriumchemicals.co.ke