Technical Sales Support (Construction)

Key Responsibilities

·       Actively pursue, convert, and close projects in line with established sales targets.

·       Work closely with the customer to understand customer’s construction and technical needs and generate tailored quotations that address their specific requirements.

·       Negotiate product pricing and terms with potential customer, ensuring all agreements align with the company’s pricing policies and product offerings.

·       Prepare accurate and detailed quotations for customer based on their technical requirements and project specifications.

·       Regularly follow up with customer on generated quotations to ensure timely closure and resolve any questions or concerns.

·       Collaborate with the finance team to confirm customer payments and provide invoicing support as needed.

·       Work with the dispatch team to ensure the timely and accurate delivery of goods to customer, ensuring satisfaction.

·       Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.

·       Develop and maintain strong, long-lasting business relationships with customers in the assigned region, ensuring a steady pipeline of business.

·       Maintain an up-to-date database of contractors, and potential clients to support ongoing business development efforts.

·       Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.

·       Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.

·        Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.

Qualifications/ Requirements

·       Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.

·       3 years’ experience in building and construction industry and/or FMCG environment.

·       Proven experience in technical sales support or a similar role.

·       Strong understanding of Tile adhesives products.

·       Excellent communication and presentation skills.

·       Ability to translate technical concepts into customer-friendly language.

·       Strong problem-solving and analytical skills.

·       Proficiency in CRM software, MS Office, and relevant technical tools.