Technical Sales Support (Stone Paving)

Key Responsibilities

·       Actively pursue, convert, and close projects in line with established sales targets.

·       Provide detailed product information to customers ensuring they understand the features and benefits of our products.

·       Negotiate product pricing and terms with potential customers, ensuring all agreements align with the company’s pricing policies and product offerings.

·       Prepare accurate and detailed quotations for clients based on their technical requirements and project specifications.

·       Regularly follow up with customers on generated quotations to ensure timely closure and resolve any questions or concerns.

·       Collaborate with the finance team to confirm client payments and provide invoicing support as needed.

·       Work with the dispatch team to ensure the timely and accurate delivery of goods to customers, ensuring satisfaction.

·       Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.

·       Make after-sales calls to assess client satisfaction with products and services

·       Provide technical support when necessary.

·       Develop and maintain strong, long-lasting business relationships with clients in the assigned region, ensuring a steady pipeline of business.

·       Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.

·       Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.

·       Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.

·       Perform any other duties or responsibilities as assigned by the supervisor to support team success.

Qualifications/ Requirements

·       Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.

·       3 years’ experience in building and construction industry and/or FMCG environment.

·       Strong negotiation, communication, and interpersonal skills, with the ability to explain complex technical products in a clear and compelling way.

·       Solid understanding of technical products and services, particularly in construction or related industries.

·       Excellent communication and negotiation skills.

·       High attention to detail and accuracy.

·       Proficiency in Microsoft Excel and accounting software (e.g., SAP, QuickBooks, or ERP systems).

·       Ability to work under pressure and meet deadlines.

·       Ability to work collaboratively with cross-functional teams such as finance, dispatch, and management.

\"