Technical Specialist, Mental Well-being

ABOUT THE COMPANY

World Vision is an international Christian relief, development and advocacy organisation working in almost 100 countries world-wide to create lasting change in the lives of children, families and communities to overcome poverty and injustice.

JOB SUMMARY

Required Skills, Knowledge and ExperienceMinimum 7 years of experience in mental health, psychosocial support (MHPSS), or organizational well-being rolesDemonstrated experience integrating mental health into organizational systems and policyExperience developing training or awareness campaigns on workplace mental healthAdvanced education in psychology, organizational psychology, public health, or related fieldAdvanced training in compassion fatigue, vicarious trauma, or trauma-informed workplaces an advantageProfessional certification in counselling, coaching, or mental health first aid desirableProven cross-cultural experience in INGOs or complex global organizationsFluency in English, fluency in additional languages considered an advantageHas worked in a national or regional office and understand the realities of complex systems, competing priorities, and limited resources.Recognizes that mental well-being at work is shaped by leadership behavior, culture, workload, and psychological safety.Preferred Skills, Knowledge and ExperienceStrong understanding of humanitarian contexts, cultural dynamics, and staff care challenges and practices.Knowledge of ISO 45003, WHO Guidelines for Mental Health at Work, or similar frameworks.Demonstrated ability to develop culturally sensitive tools and approaches.Experience in stigma reduction initiatives or sector-wide learning projects.Multilingual capacity strongly preferred.Proven advising capabilities with the ability to influence widely across a diverse international organisation.Skillful communicator with advanced influencing skills that can transcend boundaries and work effectively across all levels of a complex organization.Ability to operate effectively and responsively in a fast changing, ambiguous environment, and deal with high pressure situations calmly and with energy and resilience while managing multiple priorities and deadlines.Ability to work well independently; a motivated self-starter, with good initiative and problem-solving skills.Strong ability for critical thinking, displaying proactive and innovative approaches to work streams.Strong coaching and consulting competences.Travel and Work Environment RequirementUp to 20%, dependent on Partnership Travel GuidelinesAbility to work regularly outside of business hours sometimes in hazardous conditions

RESPONSIBILITIES

As the Technical Specialist, Mental Well-being, you will contribute to embedding mental well-being systems and practices across the Partnership.Embedding mental well-being into systems and practiceDevelop and adapt guidance, tools, and frameworks that integrate mental well-being into policies, leadership practices, and operational systems.Support integration of mental well-being into staff care and organizational resilience practices.Contribute to aligning mental well-being approaches with the Staff Care & Well-being Strategy and Theory of Change.Strengthening leadership capability and reducing stigmaDesign learning initiatives that build manager confidence in supporting staff well-being.Develop resources that promote responsible conversations about mental health and reduce stigma.Work alongside leaders to strengthen psychologically safe and supportive workplace practices.Supporting contextualization and field ownershipPartner with offices to contextualize global guidance in culturally grounded and accessible ways.Encourage locally owned approaches to mental well-being integration.Capture field insights and emerging practices to inform continuous improvement.Contributing to learning and collaborationSupport monitoring and reflection aligned with the Staff Care Theory of Change.Document lessons learned and contribute to knowledge sharing across the Partnership.Collaborate across staff care, well-being capacity, relational well-being, and work design functions.Contribute to a community of practice on staff well-being and MHPSS

REQUIRED SKILLS

Programming, Analytics, Python, Marketing, Web and mobile browsers

REQUIRED EDUCATION

Post-graduate education