Telesales Agent
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Job summary
We are seeking a motivated and experienced Telesales Agent to join our sales team. The ideal candidate will have at least 2 years of experience in telesales or a related field and hold a diploma in a relevant discipline.
Min Qualification:
Diploma
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Location Nairobi
Employment Type Full Time
Job Level Entry level
Minimum Qualification Diploma
Job Description
Job Summary
As a Telesales Agent, you will be responsible for generating leads, making outbound calls, and successfully closing sales to achieve the company's sales objectives.
Salary Range: Net 15,000 plus commissions
Summary:
We are seeking a motivated and experienced Telesales Agent to join our sales team. The ideal candidate will have at least 2 years of experience in telesales or a related field and hold a diploma in a relevant discipline. As a Telesales Agent, you will be responsible for generating leads, making outbound calls, and successfully closing sales to achieve the company's sales objectives.
Key Responsibilities:
• Make outbound calls to potential and existing customers.
• Generate leads through various channels and identify sales opportunities.
• Present, promote, and sell products/services using solid arguments to existing and prospective customers.
• Achieve sales targets and outcomes within the specified timeframe.
• Handle customer inquiries and provide accurate information about products/services.
• Maintain and develop relationships with customers to ensure high levels of customer satisfaction andloyalty.
• Update customer records accurately in the CRM system.
• Attend regular training sessions to improve product knowledge and sales techniques.
• Collaborate with the sales team to develop sales strategies and campaigns.
• Provide feedback on customer needs, interests, and competitor activities.
Requirements:
• Diploma in Sales, Marketing, Business Administration, or a related field.
• Minimum of 2 years' experience in telesales or a similar role.
• Proven track record of successfully meeting sales quotas.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Ability to handle rejection and remain calm under pressure.
• Proficient in using CRM software and Microsoft Office Suite.
• Self-motivated with a results-driven approach.
• Strong organizational and time management skills.
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