Telesales Executive
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New
Job summary
The role focuses on driving sales growth through lead generation, managing customer relationships, updating CRM systems, and collaborating with internal teams to optimize revenue, resolve concerns, and enhance customer satisfaction.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
4 years
Job descriptions & requirements
KEY RESPONSIBILITIES
Sales & Revenue Growth
✓ Conduct high-quality outbound calls to warm and cold leads, existing clients, and
dormant accounts.
✓ Manage inbound inquiries, qualify leads, issue quotations, and convert opportunities
into confirmed orders.
✓ Follow up consistently on quotations and pending decisions to maximize closure rates.
✓ Upsell and cross-sell products based on customer needs.
Customer Relationship Management
✓ Build and maintain long-term customer relationships through structured engagement.
✓ Handle objections, concerns, and complaints professionally and solution-oriented.
✓ Act as a trusted point of contact throughout the sales cycle.
CRM & Reporting
✓ Update all interactions, quotations, and activities accurately in the CRM.
✓ Maintain high CRM data integrity.
✓ Prepare daily, weekly, and monthly sales and activity reports.
Collaboration
✓ Work closely with sales, production, logistics, and marketing teams.
✓ Provide customer and market feedback to management.
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