TOUR SALES EXECUTIVE

JOB TITLE: TOUR SALES EXECUTIVE

NATURE OF JOB: FULL TIME

INDUSTRY: TRAVEL & TOURISM

SALARY: OPEN

JOB LOCATION: UPPER HILL

DUTIES AND RESPONSIBILITIES

Lead Management & Sales Conversion

• Receive and qualify tour enquiries (FIT, leisure, groups) from the various sales channels i.e. email, WhatsApp, phone etc.
• Understand client objectives, budget ranges, and timelines.
• Segment enquiries (retail, corporate group, special interest etc)
• Drive enquiries to quotation stage and follow through to closure

Client Communication & Relationship Ownership

• Act as the single point of contact from enquiry to confirmation
• Present quotations clearly and professionally
• Explain inclusions, exclusions, and assumptions
• Manage expectations — no overpromising

Quotation Coordination (Not Costing)

• Translate client requirements into structured briefs for Product
• Receive priced itineraries from Senior Tour Consultants
• Review quotes for clarity and commercial sense
• Present alternatives where required (without discounting reflexively)

Margin Protection & Pricing Discipline

• Sell within approved pricing frameworks
• Avoid unnecessary discounts or “special favors”
• Escalate pricing exceptions through defined approval matrix – through reporting line i.e Tours Manager.
• Understand margin drivers per destination

Sales Follow-Up & Pipeline Management

• Conduct systematic follow-ups
• Manage objections using value, not price cuts
• Maintain accurate CRM records
• Track conversion ratios and booking velocity

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree (Business, Marketing, Tourism or related Professional sales training is a plus
• Minimum 3–5 years in Tours sales (FIT / leisure / groups) or High-value consultative sales in travel or services
• Experience in a TMC or travel agency preferred
• Proven ability to sell complex, multi-component products Technical
• Strong understanding of Tour structures (FIT vs group)
• Pricing logic (costs, margins, mark-ups)
• Basic destination knowledge (UK, Europe, Middle East, USA)
• Comfortable using CRM systems Email + WhatsApp sales funnels, Structured quotation formats

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.