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1 month ago

Job Summary

Must have a Diploma / Other Certificate in Tours & Travel from a recognized institution is mandatory

  • Minimum Qualification : Highschool
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

RESPONSIBILITIES
°  Ability to handle effectively all aspects of Tour Operations such as itinerary planning, reservations, tour quotations, and customer service
°  Must possess knowledge of different inbound and outbound destinations
°  Should have a thorough knowledge of the East African Tourism product & designing of International itineraries and costing
°  Design flexible tour packages, excursions, safaris, and other related services in regards to tours to meet the needs of different clients
°  Manage customer inquiries and aim to exceed their expectations
°  Evaluate and recommend tours and travel costing that are competitive in the industry
°  Explore and identify new business opportunities in a competitive and rapidly changing industry
°  Ensure client quotations are followed up for sales conversion
°  Research and constantly source for interesting product packages to meet consumer demands
°  Write & translate itineraries. Brief clients before a trip to ensure smooth travel
°  Liaise with hotels and airlines for group bookings
°  Liaise with tour operators/partners in other destinations

QUALIFICATIONS
°  Minimum KCSE Grade : C+
°  Preferred Candidates to have a Tours or Travel qualification
°  Minimum of 1-year experience in a travel or tour agency
°  Experience in liaising with international travel agents/partners
°  Excellent planning and organizational skills
°  Self – motivated, Confident and outgoing personality
°  Ability to multi-task and get things done to completion
°  A Team player with good interpersonal and communication skills
°  Excellent networking and prospecting skills

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