Customer Service & Support Jobs in Kenya
Customer Service & Support jobs across Kenya are in low demand, with more than 52 current job vacancies.
12 employers are urgently looking to hire immediately in key roles such as outbound collections agent (nakuru), call centre agents, customer service officers, customer service representative, and shop attendant.
Salary & BenefitsTypical salaries for entry-level roles range from KES 15,000.00 to KES 67,500.00 per month. Senior roles can earn upwards of KES 175,000.00. Few roles include commission or performance bonus.
Job benefits often include access to world-class training and certification program, a flexible hybrid working model, and competitive remuneration with performance-based bonuses.
Skills & ExperienceEmployers typically require a Bachelor's, Diploma, or Certificate and look for excellent communication skills, customer service skills, and negotiation skills.
For junior roles, 1 to 2 years of experience is typically required.
Key Responsibilities & TasksTypical duties include adherence to SoP, collections target, and anticipating developments and identifying accounts that may require special attention and flagging them early.
Industries & CompaniesCustomer Service & Support roles are highly sought after in banking, finance & insurance, recruitment, and IT & telecoms across Kenya.
Leading employers currently hiring include Ensign Group, NJB, and Work Global Careers Limited.
Binary ONE Solutions Ltd
Customer Service & Support
1 week ago
Binary ONE Solutions seeks a part-time Managed IT Consultant to deliver IT Support for Medium Enterprise clients: service desk tickets, on-site/remote troubleshooting, Microsoft 365 (Teams/SharePoint/Exchange), backups & security hygiene. Advanced M365 cert desirable; Odoo exposure a plus. Nairobi.
Stay Updated
Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.
We care about the protection of your data. Read our privacy policy .
