Account Manager: Sales & Client Strategy

Key Responsibilities1. Drive Growth (Sales & Business Development)

• Identify, pursue, and close new business opportunities across corporate clients, agencies, and global brands.

• Develop compelling proposals and presentations in collaboration with technical and production teams.

• Grow existing accounts through strategic upselling and cross-selling of services.

• Meet and exceed revenue targets, contributing directly to company growth and market positioning.

2. Client Relationship Management

• Serve as the primary point of contact for a portfolio of key client accounts.

• Understand client objectives and translate them into high-impact event and brand solutions.

• Proactively manage expectations, scope changes, and timelines to ensure exceptional client experiences.

3. Internal Coordination & Delivery

• Act as the bridge between sales and execution teams to ensure seamless delivery of sold solutions.

• Lead internal handovers from concept development through to execution.

• Facilitate post-event reviews to capture insights and continuously improve service delivery.

4. Market & Industry Engagement

• Stay informed on industry trends, client needs, and competitor activity.

• Represent Xpose Ltd professionally at client meetings, site visits, and industry events.
  

Requirements

1. Proven experience in Account Management or Business Development (experience in Live Events, Creative Agencies, or the MICE industry is an added advantage).

2. Demonstrated track record of meeting or exceeding sales targets.

3. Strong sales, negotiation, and presentation skills.

4. Excellent verbal and written communication skills.

5. Commercial awareness with a clear understanding of pricing and margins.

6. Flexibility to work event-driven hours, including evenings and weekends when required.

7. Strong project coordination skills with the ability to manage multiple accounts, timelines, and deliverables simultaneously.

8. Proficiency in CRM tools, MS Office/Google Workspace, and proposal development tools to track leads, manage client data, and report on sales performance.