Fanisi HR Solutions

Admin and Sales Assistant

Fanisi HR Solutions

Admin & Office

2 days ago
Easy apply New

Job summary

They are seeking a highly organized and customer-focused Administration & Sales Assistant who will support both student acquisition and operational coordination to ensure smooth class delivery, strong enrollments and excellent learner experience.

Min Qualification: Bachelors Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 9 to 5 Applicant Location: Nairobi, Kenya

Job descriptions & requirements

Key Responsibilities

  • Follow up on leads and convert prospects into student enrollments through calls, emails, and direct engagement
  • Build and maintain strong relationships with students and clients to support retention and satisfaction
  • Promote courses and support upselling of additional training programs to existing and potential clients
  • Coordinate class schedules (day/evening) and ensure smooth daily training operations
  • Monitor attendance, update student records, and maintain accurate enrollment databases
  • Upload learning materials and support the Learning Management System (LMS), including resolving basic user issues
  • Conduct student surveys, gather feedback, and prepare simple reports on engagement and satisfaction
  • Support general administrative duties including documentation, filing, and communication with trainers and students


Required Specifications:

  • Bachelor’s Degree in Sales, Marketing, Business Administration, Education, or related field
  • 2–3 years’ experience in sales, customer service, administration, or education support
  • Strong communication, persuasion, and organizational skills
  • Comfortable working in a target-driven environment
  • Proficient in MS Office (Excel, Word, PowerPoint)


Familiarity with Zoom, Microsoft Teams, Google Workspace


Experience with LMS or CRM systems is an added advantage

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