ASSISTANT HOTEL MANAGER
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Job summary
We are looking to fill the position of an assistant hotel manager.
Job descriptions & requirements
1. In the absence of the Hotel Manager, you are required to oversee the manager’s duties by completing all activities related to the operations of the hotel.
2. Fill in the muster roll in the absence of the Hotel Manager and Human Resource Manager.
3. Meet and greet guests and making sure that complains, proposals from guests are listened to.
4. Supervise cleanliness in the bar, housekeeping, restaurant, kitchen and the entire customer service area and make sure the grounds are spayed with insecticide every Friday.
5. Organize, direct and evaluate food and beverage service.
6. Supervising buffet set ups including breakfast and making sure guests are fully satisfied with the services given by the hotel staff.
7. Shift scheduling and submitting them every Sunday to Manager’s office.
8. Keeping the inventory for each department. This is done monthly. The heads of departments should assist and all reports should be submitted to the Manager’s office.
9. Ensure practice of health and safety regulations and making sure all staff has updated medical certificates.
10. Co-coordinating with the chefs and barman to ensure that stock issues run smoothly. This includes ensuring daily and weekly requisition is done on time and all items required for production and service are available for sale at all time.
11. Briefing. Holding morning and evening briefing with the production and service departments. Ensuring that duty allocations are done and staffs know what is expected of them in every shift.
12. Working with the Managers and Front office Department to identify opportunities to increase sales both pre stay and during the guests stay.
13. Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities
14. Ensures that all areas of responsibility are properly staffed, supervised and operating smoothly.
15. To ensure that all employees are fully conversant with the hotel’s facilities and services.
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