ASSISTANT HOUSEKEEPER

JOB TITLE: ASSISTANT HOUSEKEEPER

NATURE OF JOB: FULL TIME

INDUSTRY: HOSPITALITY

SALARY: COMPETITIVE

JOB LOCATION: AIRPORT, MOMBASA RD

DUTIES AND RESPONSIBILITIES

Daily Housekeeping Operations

• Assist in the cleaning and maintenance of guest rooms, corridors, public areas, and back-of-house areas.
• Ensure rooms are prepared according to the hotel’s standards before guest arrival.
• Assist with laundry services, including washing, drying, ironing, and proper storage of linens.

Team Support & Supervision

• Support the Head Housekeeper and housekeeping team in daily operations.
• Supervise housekeeping attendants and provide guidance when required.
• Help coordinate staff schedules and daily task assignments.

Quality & Standards Compliance

• Maintain high standards of cleanliness, hygiene, and presentation throughout the property.
• Conduct routine inspections of guest rooms and public areas to ensure standards are met.
• Report any maintenance issues or safety hazards to the appropriate department.

Inventory & Stock Management

• Assist in monitoring housekeeping supplies and ensure proper stock levels.
• Report shortages or discrepancies and assist with ordering supplies.
• Ensure proper storage and handling of cleaning chemicals and equipment.

Health & Safety

• Follow all health and safety procedures and ensure compliance with hotel policies.
• Handle cleaning chemicals and equipment safely to prevent accidents.
• Participate in fire drills, safety training, and emergency procedures as required.

Guest Service Support

• Respond promptly and courteously to guest requests related to housekeeping.
• Assist in handling special guest requests such as extra amenities or room preparation.
• Contribute to creating a welcoming and comfortable environment for guests.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Certificate in Hotel Management or Housekeeping.
• 2–4 years of experience in hotel housekeeping.
• Previous experience in hospitality or large facilities is an advantage.
• Strong attention to detail and organizational skills.
• Ability to work in a team and communicate effectively.
• Physically fit to handle housekeeping duties and work in a fast-paced environment.