ASSISTANT SALES MANAGER

ACCOUNTABILITIES

v Establishing and servicing a strong customer database, individually and for the sales Team

v Maintaining and increasing sales & revenues for the hotel products

v Reaching the targets and goals allocated

v Establishing, maintaining and expanding customer base

v Servicing the needs of existing customers

v Increasing business opportunities through various routes and new companies

v Setting sales targets for individual sales executives

v Recruiting and training sales staff

v Allocating areas/accounts to sales executives

v In consultation with the GM/Director of Sales, establish strategies for increasing sales.

v Monitoring Sales team’s performance and motivating them to reach targets

v Compiling and analyzing sales reports

v Collecting customer feedback and solving customer complains

v Reporting to senior Management

v Keeping up to date with products and competitors and reporting the same to management

v Suggesting areas of improvement to management and promotions that will place the hotel in the competitive market arena and generating more revenues

v Representing the Hotel in industry meetings/key events/Conventions

v Visiting customers and potential customers alongside sales executives

v Cold calling customers and potential customers alongside sales executives

v Cold calling customers and selling services and products

v Liaising with other departments within the company

v Chasing leads and following up on opportunities to generate sales

v Arranging to attend industry conferences and events

v Networking with companies in the industry

v Representing the General manager when and as required

KNOWLEDGE, SKILLS & EXPERIENCE

v Proven track record of successful Hospitality Career

v Relevant industry experience and knowledge of the company’s market

v Highly motivated with a drive to succeed and a passion for sales

v Target driven and money motivated individual

v Excellent sales and negotiation skills

v Good business sense

v The ability to motivate and lead a team

v Initiative and enthusiasm

v Excellent communication and ’people skills’

v Good planning and organizational skills

v The ability to work calmly under pressure

v Good IT, budget and Report writing skills

KEY COMPETENCIES

v Team leader- Capacity to inspire individuals to give of their best to achieve the desired results

v Effective Communication- The ability to communicate clearly and persuasively, orally or in writing

v Team orientation

v Quality Focus-Focus on delivering and continuous improvement

v Interpersonal Skills-Ability to create and maintain open constructive relationships with others, respond helpfully to their enquiries and to be sensitive to their situations

v Influence and Persuasion- Ability to convince others to agree on or to take a course of action

v Customer Focus- Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.

v Business awareness- Capacity to understand the business core values, vision and mission

If you are interested in any of the above positions, please apply by emailing your CV with a cover letter and copies of your certificates addressed to the Hiring Manager, Think and Act Consulting Ltd indicating your daytime telephone numbers and address to hr@tackenya.com

Closing date for applications is Friday 20th February 2026 and only shortlisted applicants will be contacted.