Child Protection Information Management System Administrator

Save the Children

Job Summary

The System Adminstrator will be in charge of rolling out and implementation of CPIMS + (Primero) and will support both Save the Children and Terre des hommes (Tdh).

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements

Role Purpose

The System Adminstrator will be in charge of rolling out and implementation of CPIMS + (Primero) and will support both Save the Children and Terre des hommes (Tdh). The role holder will have a high-level oversight in the running of the system and ensuring of technical support to the data officers and case management teams of both Save the Children and Tdh. The System Administrator in the CPIMS+/Primero, oversees the entire technical implementation. This role holder has the ultimate responsibility for the configuration and maintenance of the Primero implementation within the Dadaab Child protection programme; the data it carries, and the case management work it enables. Furthermore, this role could have an M&E role as well. Along with fully understanding Primero/CPIMS+, the system administrator will need to be familiar with cloud-based deployments, understanding provisioning servers, deploying applications, setting up monitoring and other security measures, as well as local server deployments, networks, and hardware configuration for example laptops and others hardwares. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Contract Duration: 8 months renewable subject to funding availability and performance.

No of Vacancies: One (1) Position

Reporting to:  Programme Manager

Location: Dadaab

Nationality: Kenya National only


  • Maintain a program database and ensure that the databases are updated regularly.
  • Provide assistance for the User Acceptance Testing process.
  • Train end-users on the use of the CPIMS+ with support of a technical case management focal point, including new agency and users.
  • Provide training and support to the in-country agency administrators (if relevant).
  • In charge of maintenance and configuration of the system.
  • Create and monitor roles and users.
  • In charge of monitoring data quality.
  • Take on the role of focal point for support, interaction with CPIMS+/Primero technical teams, CPIMS+ Steering Committee and helpdesk (including contracting), including provision of regular updates on system performance.
  • Coordinate with in-country relevant staff for the 6-month evaluation process with the global CPIMS+ Steering Committee.
  • Protecting the confidentiality of the case information – focal point for audit process.
  • Aggregate data analysis, reporting and sharing (optional).
  • Developing systems to monitor data quality, routinely analyzing it, and addressing issues that arise with the support of Research and MEAL Specialist.
  • Configuring the MIS and data dictionary in consultation with key stakeholders

Qualifications Skills and Experience


  • Bachelor Degree in Information Technology, Statistics, Economics, Bio statistics, Social Science, Computer Science or Project Management.
  • Diploma in IT with a bias in Database Development will be an added advantage.
  • Certificate in M&E is a plus.
  • Minimum of 5 years of experience working in INGO’s and or UN Agencies in developmental or in humanitarian programmes, with 3+ years in field postings, and 3+ years working for an international agency on management information systems development.
  • Proven experience of undertaking analysis of both qualitative and quantitative research using relevant software such as STATA or SPSS, Tableau and ATLAS.ti (to be assessed) 
  • Excellent skills in data visualization using different software including ONA, Power BI etc
  • Good communication skills in English and Kiswahili. Undersatnding of the refugees and host community language is added advantage.
  • Proven skills and experience in system development, repair and maintenance.
  • Full understanding of Excel and report creation.
  • High level technical understanding of the deployment infrastructure (i.e. servers, IP addresses, databases, local and cloud deployments)
  • User-level understanding of Windows and Linux command line.
  • Preferably basic knowledge on case management and child protection programming.
  • Strong information management and telecommunication skills and proficiency in IT/computer skills (including sound MS Excel, Ms PowerPoint and Ms Word proficiency).
  • Problem analysis, judgement, handling ambiguity and decision making based on fact and figures.
  • Technical expertise in various data analysis software and proven experience using mobile technology for data collection with experience of electronic data collection using tablets or other devices.
  • Excellent knowledge and experience in the use of ODK for digital data collection, ONA and power BI for analysis and visualization is a must.
  • Exceptional analytical and problem-solving skills and experience with statistical/graphical software or geo-spatial software.
  • Proven experience with current technologies, such as web-based data management and analysis tools, digital data collection, mapping, Google applications, data visualization, interactive dashboards, etc.
  • Experience with ICT hardware, mobile phones and web-based technologies, particularly designing or deploying tools appropriate to limited-bandwidth or sub-standard infrastructure environments..
  • Strong communication and interpersonal skills, with experience working in multicultural, multi -location, values driven teams.
  • Commitment to and understanding of Save the Children’s aims, values and principles.


  • Good analysis and report writing skills.
  • Experience working in arid and semi-arid land (ASAL) settings, refugee operations preferred.
  • Experience in open source, mobile and emerging technology is extremely desirable.
  • Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
  • Experience in producing clear and simple reports, including charts & graphs, for end-users
  • Experience of managing private and international donor funded projects.
  • Experience of training and capacity building.
  • Some experience of representation and ability to represent the CPIMS users effectively in external forums.

The Organization

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realize the right of children and to ensure their voices are heard. 

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

How to Apply.

Please apply in English saving your CV and covering letter as a single document, including your salary expectations for this role. To see a full a job description, please visit our website at

We need to keep children safe so our selection process reflects our commitment to the protection of children from abuse. Employment is subject to our Child protection standards including background checks and adherence to our Child Safeguarding Policy.  All employees are also expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children is an equal opportunity employer and seeks to employ and assign the best-qualified talent.

Female candidates are strongly encouraged to apply

Disclaimer: Save the Children International does not charge any kind of fee at whichever stage of the recruitment process and does not act through recruitment agents

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