Client Relationship Officer

Location:

Nairobi, Kenya | Immediate Start Preferred

Job Summary:

Our client who operates in the real estate sector has retained our services to support the hiring process of a results oriented Client Relationship Officer. The successful candidate will be responsible for managing landlord/tenant relations, overseeing rent collection, and ensuring accurate billing and reporting for properties under management.

Key Duties and Responsibilities

·        Ensuring timely collection of rent within strict agreed upon timelines

·        Preparing and issuing billing statements for water and electricity consumption

·        Generating and managing garbage collection billing

·        Preparation of monthly landlord returns and financial reports

·        Vetting and screening prospective tenants in line with company policies

·        Co-ordinating minor repairs and maintenance within properties under purview.

Qualifications and Experience

·        Diploma or Degree in Business Admin, Property Management, Accounting, or a related field

·        At least 2 years of relevant experience in property or client relationship management

·        Strong financial/numeracy skills with experience in handling of accounts receivables

·        Strong communication and interpersonal skills

·        High level of integrity, attention to detail, and strong record-keeping abilities

·        Proficiency in MS Office applications and basic accounting or property management software will be an added advantage.

How to Apply:

Interested candidates should send their CV and a brief cover letter outlining their suitability for the role to hrconsultant@capstone.kewith the subject line “Client Relationship Officer”. Due to the urgency to undertake this recruitment, applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted.