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CTS Service Technician 1

Atlas Copco

Engineering & Technology

KES Confidential
New
1 week ago

Job Summary

 

Job Description/Requirements

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Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

JOB DESCRIPTION

-Carry out Service interventions/ Diagnosis as allocation by back office
- Determine running condition of the existing and new feet and come up with parts and service leads
-Drive parts & service growth by encouraging and guiding customers to consume existing stock and by promoting service culture.
-Drive sustainability and optimization by regular installation of smart link and optimizer try and buy.
-Establish and maintain continuous communication with customers in service contract with proactive regular visit plans that will increase compressor availability and customer satisfaction.
-Advise customers on element overhaul/element replacement by regularly carrying out SPM measurements and notifying customers in advance for budgeting.
- Carry out Technical and warranty support assigned by the back office.
-Collect competitor machines information to aid in development of competitor machines installed base.
-Regularly provide market and competition intelligence back to Nairobi office.
- Any other duties as may be assigned by your manager.

Requirements
 -At least 3 years experience in compressor service
- Diploma in Mechanical or Electrical Engineering
-Valid driving license 
-Basic computer knowledge

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