Customer Care In a Beauty Salon
Job summary
We are currently seeking a Spa Receptionist. This role is ideal for a service-oriented professional with a background in service/hospitality who is passionate about wellness and customer experience.
Job descriptions & requirements
- Welcome and check in spa guests warmly and professionally.
- Manage appointment scheduling and coordinate with spa therapists.
- Handle phone, email, and in-person inquiries regarding services, pricing, and availability.
- Maintain accurate records of bookings, payments, and client information.
- Ensure the front desk area and reception lounge remain tidy and inviting.
- Coordinate with other departments (housekeeping, maintenance) to support smooth spa operations.
- Any other tasks assigned by supervisor / manager.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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