Customer Care/ Marketing Representative
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Qualifications and skills
- Minimum Certificate or Diploma in Customer Service, Marketing, Communication, Business Administration or a related field.
- Excellent communication in English and Kiswahili.
- Strong customer service, interpersonal and organisational skills.
- Computer literacy and familiarity with social media marketing.
- Ability to follow up enquiries and work towards agreed enrolment targets.
- Admissions, customer care, sales or marketing experience is an added advantage.
Responsibilities
- Respond to enquiries in person, by phone, email, WhatsApp and social media.
- Explain courses, entry requirements, fees and study modes accurately.
- Guide applicants through applications and admissions.
- Follow up prospective students and maintain accurate records.
- Support recruitment campaigns, outreach and college events.
- Assist with social media content and programme promotion.
- Handle complaints professionally and refer issues appropriately.
- Report on enquiries, follow-ups and recruitment outcomes.
- Maintain confidentiality and a professional college image.
Method of Application
Use the link(s) below to apply on company website.
- Trainer - Business Management
- Trainer - Supply Chain Management
- Trainer - Human Resource Management
- Trainer - Project Management
- Trainer - Accounting & Finance
- Trainer - ICT
- Trainer - Electrical Engineering
- Trainer - Hairdressing & Beauty
- Customer Care / Marketing Representative
Qualifications and skills
- Minimum Certificate or Diploma in Customer Service, Marketing, Communication, Business Administration or a related field.
- Excellent communication in English and Kiswahili.
- Strong customer service, interpersonal and organisational skills.
- Computer literacy and familiarity with social media marketing.
- Ability to follow up enquiries and work towards agreed enrolment targets.
- Admissions, customer care, sales or marketing experience is an added advantage.
Responsibilities
- Respond to enquiries in person, by phone, email, WhatsApp and social media.
- Explain courses, entry requirements, fees and study modes accurately.
- Guide applicants through applications and admissions.
- Follow up prospective students and maintain accurate records.
- Support recruitment campaigns, outreach and college events.
- Assist with social media content and programme promotion.
- Handle complaints professionally and refer issues appropriately.
- Report on enquiries, follow-ups and recruitment outcomes.
- Maintain confidentiality and a professional college image.
Method of Application
Use the link(s) below to apply on company website.
- Trainer - Business Management
- Trainer - Supply Chain Management
- Trainer - Human Resource Management
- Trainer - Project Management
- Trainer - Accounting & Finance
- Trainer - ICT
- Trainer - Electrical Engineering
- Trainer - Hairdressing & Beauty
- Customer Care / Marketing Representative
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