Customer Support in a beauty salon
Job summary
We’re looking for a friendly and reliable Customer Care Representative to support our customers and deliver a great experience. In this role, you’ll handle customer questions, resolve issues, and provide accurate information through phone, email, or chat. The ideal candidate is a strong communicator, patient, solution-oriented, and comfortable work
Job descriptions & requirements
The Customer Care Representative is responsible for delivering excellent customer service by responding to inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.
Key Responsibilities
Respond to customer questions and concerns via phone, email, chat, or in person
Resolve complaints efficiently and professionally
Provide accurate information about products, services, and policies
Document customer interactions and update records as needed
Escalate complex issues to the appropriate team when necessary
Maintain a positive, helpful, and customer-focused attitude at all times
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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