Debt Collector
Language Requirement:
English
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
What You'll Do Follow up on overdue accounts and negotiate repayment arrangements Maintain accurate records of collection activities Resolve payment issues and disputes professionally Work closely with internal teams to meet recovery targets Monitor collection performance and provide regular recovery updates
What We are Looking For
- 2-3 years proven experience in debt collection, credit control, customer service, or a related role
- Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
- Strong communication and negotiation skills
- Ability to handle sensitive situations professionally
- Results-driven with a strong ability to meet collection targets
- Good analytical and reporting skills
What You'll Do Follow up on overdue accounts and negotiate repayment arrangements Maintain accurate records of collection activities Resolve payment issues and disputes professionally Work closely with internal teams to meet recovery targets Monitor collection performance and provide regular recovery updates
What We are Looking For
- 2-3 years proven experience in debt collection, credit control, customer service, or a related role
- Experience working within microfinance institutions, money lending companies, SACCOs, fintech lenders, or collections environments is a strong advantage
- Strong communication and negotiation skills
- Ability to handle sensitive situations professionally
- Results-driven with a strong ability to meet collection targets
- Good analytical and reporting skills
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