Digital Marketing & Client Relations Assistant

Position: Digital Marketing & Client Relations AssistantKey Responsibilities

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  • Manage and grow PEMARC's social media presence across various platforms.
  • Create engaging and high-quality content, including graphics, reels, videos, posters, and promotional materials for courses and events.
  • Design professional marketing materials using Canva and other relevant design tools.
  • Record, edit, and publish videos for social media, websites, and marketing campaigns.
  • Respond promptly and professionally to inquiries from prospective and existing clients via phone, email, WhatsApp, and social media.
  • Perform reception and front-office duties, ensuring a positive experience for visitors and clients.
  • Support marketing campaigns, lead generation, and student recruitment initiatives.
  • Maintain accurate client records and conduct follow-ups on leads and inquiries.
  • Assist with administrative, customer service, and business development activities as assigned.

Qualifications & SkillsQualifications & Skills

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  • Diploma or Degree in Marketing, Communications, Business Administration, Public Relations, or a related field.
  • Strong understanding of social media marketing and digital content strategies.
  • Proficiency in Canva and video editing tools such as CapCut, Filmora, Adobe Premiere Pro, or similar software.
  • Excellent written and verbal communication skills.
  • Strong interpersonal and customer service skills with a professional demeanor.
  • Demonstrated ability to create compelling, professional, and engaging content.
  • Creative storytelling, copywriting, and content development skills.
  • Confidence in appearing on camera for videos, presentations, or promotional content when required.
  • Highly organized, proactive, detail-oriented, and capable of managing multiple tasks simultaneously.
  • Ability to effectively use AI tools to improve efficiency, problem solving and decision making.
  • Experience in education, training, professional certification, or corporate learning environments will be an added advantage.