DISPATCH & RIPENING OFFICER

Key Responsibilities

1. Farm Produce Sourcing & Planning

• Identify, vet, and manage suppliers to ensure consistent supply of high-quality produce

• Negotiate pricing and contracts for cost-effective procurement

• Ensure quality standards are met for all sourced products

• Coordinate logistics from farms to the packhouse

• Use data insights to optimize supply chain efficiency

2. Dispatch & ERP Management

• Ensure accurate and timely stock dispatch (physical and system – Odoo)

• Confirm all dispatches match orders and routes

• Manage stock returns, quality control, and system reconciliation

• Ensure 100% alignment between physical stock, manual records, and ERP

3. Inventory Control & Reconciliation

• Conduct daily inventory counts and reconciliations

• Investigate and resolve stock variances

• Prepare detailed inventory and audit reports

• Ensure full stock accountability before shift closure

4. Warehouse Operations & Efficiency

• Monitor process adherence and performance metrics

• Minimize losses, shrinkage, and inefficiencies

• Recommend and support process improvements and automation initiatives

5. Compliance & Quality Assurance

• Enforce safety standards, SOPs, and regulatory compliance

• Support audits and implement corrective actions

• Ensure adherence to company quality standards

6. Reporting & Analytics

• Maintain accurate operational records and documentation

• Generate insightful reports with trends and recommendations

• Analyze operational and sales data to support decision-making

Key Requirements

• Diploma or Degree in Agriculture, Agribusiness, Food Science, Supply Chain, Logistics, Business Administration, or related field

• 2–4 years’ experience in fresh produce handling, warehouse operations, or supply chain

• Experience in high-volume environments (packhouses preferred)

• Proficiency in ERP systems (Odoo is an added advantage) and MS Excel

• Strong understanding of inventory control and supply chain processes

• Analytical mindset with strong reporting skills

• Ability to work under pressure and meet strict deadlines

Key Competencies

• Attention to detail and accuracy

• Strong organizational and coordination skills

• Problem-solving and continuous improvement mindset

• High level of integrity and accountability

• Excellent communication and teamwork skills