Farm Tour Guide
Job summary
We are looking for a Farm Tour Guide who enjoys working with people, loves the outdoors and is eager to learn and grow with the business. The successful candidate will be responsible for guiding visitors through our farm locations, sharing knowledge about coffee, agriculture and the products available; and supporting events.
Job descriptions & requirements
Key Responsibilities
● Lead engaging and informative tours across our farm locations.
● Welcome visitors and provide a warm, professional and memorable guest experience.
● Learn and confidently communicate the history, operations and agricultural practices of the farm.
● Share knowledge about coffee production and the different products and experiences available to visitors.
● Respond to visitor questions and create an interactive and enjoyable tour experience.
● Facilitate and support events, group visits and other tourism-related activities.
● Work closely with the wider team to ensure tours and events run smoothly.
● Assist with preparing tour locations and visitor areas before and after tours.
● Identify opportunities to enhance the visitor experience and contribute ideas for improving tours.
● Maintain professional standards of presentation, punctuality, cleanliness and customer service.
● Represent the brand positively when interacting with visitors.
● Continuously develop knowledge of coffee, agriculture, tourism and the products offered by the business.
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