JOB TITLE F&B SUPERVISOR

NATURE OF JOB FULL TIME

INDUSTRY HOSPITALITY

SALARY KSHS.35,000

JOB LOCATION THIKA ROAD

DUTIES AND RESPONSIBILITIES

Supervision of Daily F& B Operations:

Oversee and coordinate all food and beverage service areas, including restaurant, bars, and room service.
Ensure all F& B staff follow operational procedures and maintain a high level of cleanliness, organization, and efficiency.

Staff Leadership and Development:

Provide guidance on the development of staff skills, creating opportunities for growth within the team.
Ensure that all team members are fully aware of their duties and responsibilities, and supervise them in a manner that fosters teamwork and morale.

Banqueting and Event Management:

Take charge of the smooth execution of banquets, events, and special functions, including weddings, corporate meetings, and parties.
Coordinate with the events and kitchen teams to ensure timely and accurate service delivery for all guests.

Customer Service Excellence:

Serve as the point of contact for any customer feedback or complaints, and resolve issues efficiently and to the satisfaction of the guest.
Build rapport with regular clients and repeat guests, personalizing their experience when possible.

Inventory and Stock Management:

Keep track of inventory for F and B items, ensuring optimal stock levels for service efficiency while minimizing wastage.
Work closely with the procurement team to manage ordering and receiving of F&B supplies, including food, beverages, and cleaning materials.
Maintain an accurate inventory log and assist in conducting regular stock counts.
Ensure the proper storage and handling of all stock, ensuring that all items are kept within health and safety guidelines.

Health, Safety, and Hygiene Compliance:

Ensure all food safety standards are met and regularly reviewed. Supervise adherence to hygiene policies in food preparation, handling, and storage.
Ensure that all F& B staff are well-versed in proper safety protocols, including the safe handling of food and drinks, as well as emergency procedures.

Budgeting and Cost Control:

Support the F&B manager in tracking and controlling operational costs, ensuring the department remains within budget.
Monitor labor costs by maintaining efficient staffing levels without compromising service quality.

Reporting and Administration:

Assist with the preparation of daily, weekly, and monthly reports on F&B operations, including sales performance, customer satisfaction, and any operational issues.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma in Hospitality Management or related field
2 years of experience in the hospitality industry, with a strong focus on F&B operations and banqueting.
Strong leadership and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Excellent organizational and time management skills.
Strong knowledge of F& B service standards, hygiene regulations, and inventory management.

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.

F&B SUPERVISOR

Brites Management Services Limited