F&B SUPERVISOR

JOB TITLE: F&B SUPERVISOR

NATURE OF JOB: FULL TIME

INDUSTRY: HOSPITALITY

SALARY: KSHS.30,000

JOB LOCATION: UPPER HILL

DUTIES AND RESPONSIBILITIES

Supervision of Daily F& B Operations:

• Oversee and coordinate all food and beverage service areas, including restaurant, bars, and room service.
• Ensure all F& B staff follow operational procedures and maintain a high level of cleanliness, organization, and efficiency.

Staff Leadership and Development:

• Provide guidance on the development of staff skills, creating opportunities for growth within the team.
• Ensure that all team members are fully aware of their duties and responsibilities, and supervise them in a manner that fosters teamwork and morale.

Banqueting and Event Management:

• Take charge of the smooth execution of banquets, events, and special functions, including weddings, corporate meetings, and parties.
• Coordinate with the events and kitchen teams to ensure timely and accurate service delivery for all guests.

Customer Service Excellence:

• Serve as the point of contact for any customer feedback or complaints, and resolve issues efficiently and to the satisfaction of the guest.
• Build rapport with regular clients and repeat guests, personalizing their experience when possible.

Inventory and Stock Management:

• Keep track of inventory for F&B items, ensuring optimal stock levels for service efficiency while minimizing wastage.
• Work closely with the procurement team to manage ordering and receiving of F&B supplies, including food, beverages, and cleaning materials.
• Maintain an accurate inventory log and assist in conducting regular stock counts.
• Ensure the proper storage and handling of all stock, ensuring that all items are kept within health and safety guidelines.

Health, Safety, and Hygiene Compliance:

• Ensure all food safety standards are met and regularly reviewed. Supervise adherence to hygiene policies in food preparation, handling, and storage.
• Ensure that all F&B staff are well-versed in proper safety protocols, including the safe handling of food and drinks, as well as emergency procedures.

Budgeting and Cost Control:

• Support the F&B manager in tracking and controlling operational costs, ensuring the department remains within budget.
• Monitor labor costs by maintaining efficient staffing levels without compromising service quality.

Reporting and Administration:

• Assist with the preparation of daily, weekly, and monthly reports on F& B operations, including sales performance, customer satisfaction, and any operational issues.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma in Hospitality Management or related field
• 2 years of experience in the hospitality industry, with a strong focus on F and B operations and banqueting.
• Strong leadership and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
• Excellent organizational and time management skills.
• Strong knowledge of F&B service standards, hygiene regulations, and inventory management.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on jobs@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.