Feed Technical Officer

Key Responsibilities

• Provide technical guidance to customers and farmers on appropriate feed usage and livestock feeding practices.
• Conduct farm and customer visits together with Sales and other technical teams.
• Support investigation and resolution of feed-related customer complaints.
• Collect relevant samples and information and coordinate analysis with Quality, Laboratory and Production teams.
• Monitor feed/product performance and provide structured feedback to the relevant internal teams.
• Support product trials, technical demonstrations and customer follow-ups.
• Train farmers and customers on feed usage, livestock management and good feeding practices.
• Prepare technical reports covering customer visits, observations, product performance and recommended actions.
• Work closely with Sales, Quality, Production and Operations teams to resolve technical matters affecting customers.

Qualifications & Experience

• Diploma or Degree in Animal Science, Animal Nutrition, Livestock Production, Agriculture or another relevant technical discipline.
• Practical knowledge of animal feeds, feed ingredients and livestock production.
• Relevant experience within the animal feed industry.
• Exposure to dairy, poultry, swine or other livestock production environments will be an added advantage.
• Experience providing customer or technical support within the animal feed sector is preferred.

Key Competencies

• Good understanding of animal feeds and livestock production.
• Strong customer engagement and communication skills.
• Practical problem-solving capability.
• Good report-writing and record-keeping skills.
• Ability to work effectively with cross-functional teams.
• Willingness to undertake regular field/customer visits.