Job Summary
The front office manager is responsible for overseeing the daily operations at the front desk and the reception area,ensuring positive experience for visitors and clients.
- Minimum Qualification : Bachelors
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Key responsibilities:
Conduct regular staff meetings, performance reviews, and training sessions.
Handle scheduling and ensure adequate coverage during business hours.
- managing the front office staff
- Handling administrative tasks
- providing exceptional customer service
- work closely with other departments to ensure seamless communication and coordination
- Assist with on-boarding new employees and provide necessary information about office procedures and policies.
Ensure the front office operates efficiently and effectively, including managing the reception area, waiting rooms, and meeting rooms.
Implement and enforce office policies and procedures.
Handle booking and scheduling for conference rooms and other facilities.
oversee the management of incoming and outgoing correspondence, including phone calls, emails, and mail.
Coordinate and manage office supplies, equipment, and inventory.
Prepare and manage reports, records, and documentation as required.
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