Head of Sales and Revenue

ABOUT THE COMPANY

For 3+ years, we’ve delivered quality educational tablets and smart screens for CBC, Cambridge, Montessori & 8-4-4 curricula. Our tech makes learning safer, smarter, and more engaging.
We provide complete solutions – from durable tablets with parental controls to interactive classroom smartboards. Partnering with over 200 schools, we ensure our technology meets real learning needs.
Every device includes a 1-year warranty and free updates. With over 9,000 tablets in use, we have proven to boost engagement and results.
Trusted by parents and schools nationwide, we’re bridging Kenya’s digital education gap with affordable, effective technology.

JOB SUMMARY

The Head of Revenue & Sales Operations will oversee and coordinate all Elimutab sales departments including Schools Sales, Interactive Smart Screens Sales, STEM & AI Academy Sales, Retail Sales, and the Reseller & Distributor Network. The role holder will ensure revenue growth, team accountability, sales pipeline management, CRM discipline, sales reporting, execution of targets, and expansion of partnerships and distribution. This is a leadership role for someone who can manage people, systems, performance, and growth.CORE RESPONSIBILITIES 1. Sales Leadership & Team Management • Lead all sales teams across the different business units • Set monthly, quarterly, and annual targets • Conduct weekly pipeline and performance reviews • Build a culture of accountability and execution • Recruit, train, mentor, and manage sales staff • Create sales playbooks and SOPs 2. Revenue Growth Drive growth across educational tablet sales, interactive smart screens, STEM programs, school digitization projects, retail and online sales, and distributor/reseller sales. 3. Sales Operations & CRM Management • Ensure proper use of CRM systems • Monitor lead flow and conversion rates • Improve follow-up systems and sales processes • Build forecasting and sales dashboards • Track KPIs across all teams 4. Channel Management Manage and optimize school sales, retail relationships, distributor networks, partnerships, and activations. 5. Strategic Execution Work closely with marketing, operations, logistics, and finance to scale growth across Kenya and beyond. AI & SALES AUTOMATION The role holder should be comfortable leveraging CRM systems, AI tools, WhatsApp automation, lead management systems, sales dashboards, and automated follow-up workflows to improve conversion rates, sales efficiency, reporting accuracy, and revenue scalability. Experience with tools such as ChatGPT, ManyChat, CRM automations,and AI-assisted sales workflows is highly preferred. EXISTING TEAM STRUCTURE The role holder will inherit and coordinate: • School sales representatives • Retail/telesales staff • Distributor and reseller relationships • Marketing-generated lead flow • Operational support from logistics and financeFIRST 90 DAYS EXPECTATIONS • Conduct a full sales pipeline and channel audit • Assess current CRM hygiene and reporting discipline • Establish weekly forecasting and reporting cadence • Implement sales SOPs and playbooks • Deliver a channel-by-channel growth plan • Assess team structure and identify hiring gaps • Improve lead follow-up systems and conversion workflows • Introduce automation opportunities across sales operations CANDIDATE PROFILE We are looking for someone who: • Has strong leadership and management ability • Can manage multiple sales teams simultaneously • Is highly organized and execution-driven • Understands sales systems, CRM, and automation • Has experience scaling sales operations • Thrives in a fast-paced startup environment • Has strong reporting and analytical skills • Is proactive and performance-oriented PREFERRED EXPERIENCE • 5+ years experience in sales leadership • Experience managing field sales teams • Experience in EdTech, technology, FMCG distribution, retail, electronics, or education sector sales • Experience handling distributors/resellers is a plus • Experience with schools or institutional sales is highly preferredKEY KPIs • Revenue growth • Sales target achievement • Team productivity • Lead conversion rate • Distributor growth • CRM compliance • Pipeline health • Collections/payment follow-up • New partnerships signed • Customer retention

REQUIRED SKILLS

Sales performance tracking and reporting, Business to Business (B2B) sales, Sales management, Mentoring and coaching, Business strategy, Market research, intelligence, Sales strategy

REQUIRED EDUCATION

Diploma, Associate's degree