Hotel Sales & Marketing Manager
Job summary
The Sales & Marketing Executive will be responsible for generating revenue for the property through corporate sales, events, restaurant promotions, and accommodation bookings. The role focuses on identifying new business opportunities, building strong client relationships, promoting the brand, and increasing customer traffic to the establishment.
Job descriptions & requirements
Sales & Business Development
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Identify and pursue new sales opportunities including corporate clients, travel agents, and event organizers.
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Promote the property’s services including restaurant, bar, events, team building, and accommodation.
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Develop corporate partnerships to increase bookings and events.
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Conduct sales visits to companies and organizations to promote the property.
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Prepare proposals, quotations, and packages for clients.
Marketing & Promotion
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Assist in creating and implementing marketing campaigns and promotions.
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Promote events, offers, and packages through digital platforms and direct outreach.
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Work with the marketing team to increase brand visibility and engagement.
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Develop creative ideas to increase customer traffic during slow periods.
Client Relationship Management
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Build and maintain strong relationships with new and existing clients.
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Follow up on sales leads and inquiries to convert them into confirmed bookings.
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Maintain a database of corporate and individual clients.
Events & Customer Experience
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Coordinate with operations staff to ensure successful execution of events.
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Ensure clients receive excellent service and support during events or bookings.
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Handle client inquiries and complaints professionally.
Reporting
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Track sales activities and report progress to management.
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Provide regular updates on sales performance, client feedback, and market trends.
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