Housekeeper

Position:   Housekeeper (for a 3-star hotel)

Employer:   A busy 3-star hotel located along thika-garissa road

Ref no:   Sgk-housekeeper-11-2025

Industry:   Hospitality

Job category:   Supervisory

Town:   Along thika-garissa road

Country:   Kenya

Date posted:   04/11/25

Deadline:   18/11/25

Requirements:  

• Minimum of kcse certificate. Certificate or diploma in housekeeping, hospitality management, or related field from a recognized institution is highly desirable.
• Demonstrated ability to maintain high cleaning and hygiene standards consistently.

Experience:  

• At least 5 years of proven experience in housekeeping operations within a hotel, resort, or similar hospitality establishment.
• Experience in supervising or training junior housekeeping staff is an added advantage.

Salary:   Kshs. 40,000 - 50,000 plus company benefits

Duties/responsibilities:  

• The housekeeper is responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout guest rooms, public areas, and back-of-house areas.
• The role ensures guest comfort and satisfaction through exceptional service and attention to detail, in line with the hotels operational standards and brand values.
• Key responsibilities includes:- room and public area cleaning: Clean and tidy guest rooms daily according to hotel standards (including making beds, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms).
• Maintain cleanliness and order in corridors, stairways, and other public areas.
• Ensure proper use and care of cleaning equipment, tools, and chemicals. Guest service and communication: Respond promptly and courteously to guest requests (e.g., extra towels, laundry pick-up, room supplies, etc).
• Report any maintenance issues, lost items, or damages immediately to the supervisor. Ensure privacy and confidentiality of guests at all times. Inventory and supplies management:
• Monitor usage and replenish cleaning materials, linens, and guest amenities as required. Report low stock levels to the supervisor for timely replenishment.
• Handle linen and laundry according to hotel procedures and hygiene standards. Health, safety, and hygiene compliance: Follow established sanitation and infection control policies. Use personal protective equipment (ppe) as required.
• Ensure compliance with occupational health and safety (ohs) regulations and hotel environmental policies.
• Teamwork and coordination: Cooperate with other housekeeping and maintenance staff to ensure efficient workflow. Participate in departmental meetings and training sessions.
• Assist with deep cleaning schedules, special projects, and event preparations as assigned.