HUMAN RESOURCE OFFICER

2. KEY ROLES & RESPONSIBILITIES

A. RECRUITMENT & STAFFING

• Coordinate recruitment of trainers, administrative staff, and support teams.

• Prepare job descriptions, advertise vacancies, shortlist candidates, and schedule interviews.

• Conduct reference checks and oversee onboarding and induction programs.

• Keep an up-to-date employee list that shows all jobs in the organization and who occupies them.

• Maintain updated staff profiles and records on Intellimis, from onboarding to offboarding.

B. PERFORMANCE MANAGEMENT

• Develop and implement performance appraisal systems for all departments.

• Track staff KPIs, review performance reports, and provide structured feedback weekly.

• Collaborate with departmental heads to identify and address performance gaps.

• Support and guide disciplinary processes in line with HR policies and legal requirements.

C. TRAINING, DEVELOPMENT & CULTURE

• Identify training needs across departments and coordinate staff development programs.

• Organize TOT (Training of Trainers) sessions and monthly training sessions for all staff to enhance teaching and operational quality.

• Ensure Monday morning prayer sessions are conducted and monthly staff meetings take place consistently.

• Develop weekly training themes (e.g., Problem-Solving Week, Innovation Week).

• Coordinate Motivation Wednesday activities across all campuses to promote a positive culture.

• Facilitate team-building activities and staff motivation initiatives.

D. EMPLOYEE WELFARE & RELATIONS

• Address staff concerns, grievances, and welfare issues professionally.

• Maintain strong communication lines between management and staff.

• Oversee staff attendance, leave management, and productivity tracking.

• Support conflict resolution and promote a respectful, collaborative work environment.

• Ensure staff comply with online meeting etiquette, including cameras on, active participation, punctuality, and constructive feedback.

E. HR POLICY, COMPLIANCE & RECORDS

• Develop, implement, and update HR policies and procedures.

• Ensure compliance with Kenyan labour laws, TVET regulations, and internal institutional policies.

• Maintain accurate HR records, contracts, and documentation.

• Ensure all staff details are updated and maintained on Intellimis at all times.

• Ensure proper documentation and confidentiality in all HR processes.

• Prepare HR reports for management and support audit processes.

F. OPERATIONAL SUPPORT

• Coordinate with the College Administrator on staffing requirements and resource allocation.

• Support the Principal in academic staffing needs, timetable planning, and trainer assignment.

• Ensure trainers meet their operational responsibilities, including:

o Following up on fee payments and escalations.

o Accurate daily attendance logging with reasons for absences.

o Resolving student concerns at trainer level before involving administration.

o Achieving 100% transition rate into assessments and progression.

• Participate in leadership meetings, academic boards, and disciplinary committees.

• Contribute to strategic planning, workforce planning, policy formulation, and change management initiatives.

• Collaborate with the Marketing Team to support student recruitment, branding, and communication activities.

3. KEY COMPETENCIES

• Strong leadership and interpersonal skills

• Excellent communication and conflict-resolution ability

• High integrity, confidentiality, and professionalism

• Strong organizational and planning abilities

• Problem-solving and critical decision-making skills

• Ability to work under minimal supervision