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Maintenance Technician


Engineering & Technology

KES Confidential
1 week ago

Job Summary


Job Description/Requirements

KONE is seeking a qualified Maintenance Technician for elevators and escalators for our Nairobi, Kenya office. Our team is composed of maintenance professionals who provide on-site customer service to ensure our equipment's smooth and safe operation. We are now seeking a service-minded Maintenance Technician to provide our customers with professional elevator and escalator maintenance service.

In this role, you will be at the core of KONE - an everyday hero who makes people's lives easier. You will work towards ensuring quality service, improving equipment safety and performance as well as promoting regular and proactive on-site communication to customers and the people using the equipment.


Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication. Responsible for accurate and real-time back reporting of work performed. Maintain excellent relationships with the customers, the contact person, and end-users on-site. Manage the site environment during service operations. Identification of site risks, and timely communication of any such occurrences. Identifying “unplanned” service repairs based on the equipment needs, contacting the on-site contact person, getting his approval if not covered by the contract, and performing them. Management of PAR stock levels (shelving, inventory, stock transfer) and timely issuance of replenishment orders. Submit timesheets based on the execution.

Skills & Experience

Minimum 3 years of experience in the elevator-escalator industry is a must. Experience in KONE and non-KONE equipment skills is desirable. Vocational Certificate/Diploma candidate from Mechanical and Electrical stream or equivalent. Good communication skills with basic IT skills.


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