Manager - Insurance Agency
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New
Job summary
We are looking for a manager to run day to day operations of an Insurance Agency.
Min Qualification:
Bachelors
Experience Level:
Senior level
Experience Length:
7 years
Job descriptions & requirements
Responsibilities:
- Build and lead a high-performance distribution team.
- Manage the back-office team, underwriting, claims and customer service.
- Drive business growth through agency, sub-agent networks and digital platforms.
- Define roles and refine existing agency structure.
- Handle regulatory documentation, follow-up, and compliance procedures.
- Develop and implement the go-to-market strategy.
- Enhance agency operations, CRM systems, and policies for the agency.
- Enhance partnerships with insurers.
- Negotiate products access and commercial terms.
- Plan 3–5-year business growth strategy.
- Design and set (weekly, monthly, quarterly and annual performance metrics and reporting structures.
Required profile
- 5+ years in the insurance sector, with at least 3 years in a leadership or distribution role.
- Strong commercial experience in insurance sales or distribution and insurance partnerships
- Experience in underwriting, customer servicing and claims management.
- Proven success in launching new business lines or growing agencies.
- Current or former roles in insurance agencies, brokerages, bancassurance teams, or Insurtechs.
- Should have previous work experience with major insurance companies.
Job criteria
Job category: Services
Industries: Insurance Services
Employment type: Permanent contract
Region: Nairobi
City: Nairobi
Experience level: 7 to 10 years
Educational level: Diploma/Bachelor’s degree
Spoken language: English > fluent - Swahili > fluent
Number of Position(s): 1
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