Mobility Specialist – EMEA at Remote

Job Description

Remote opens the vast potential of the world for every person, business, and country, building a world where every person and business truly belongs. We empower companies of all sizes to pay and manage full-time and contract workers around the world

What you bring

Experience in immigration compliance, global mobility, or similar roles, particularly with a focus on immigration A comprehensive understanding of immigration procedures and the typical processes involved in ensuring immigration compliance Ability to thrive in a fast-paced and dynamic work environment Ability to demonstrate composure and efficiency under pressure, maintaining high-performance standards during seasons of increased workloads Experience in the technology sector or a company undergoing rapid growth and scaling is highly desirable Flexible and adaptable team player who can seamlessly shift in response to evolving priorities or changing processes Demonstrated customer-facing experience, with a strong emphasis on communication skills and the ability to engage effectively with diverse client bases A strong interest in expanding knowledge of global immigration laws, eager to develop expertise. Experience working remotely and/or asynchronously with minimal oversight is an advantage Must write and speak English fluently (additional languages are a plus)

Key Responsibilities 

Provide legal and strategic guidance to clients on immigration compliance service delivery. Monitor and control Remote products and services for immigration compliance. Establish, maintain, and strengthen relationships with clients and internal stakeholders. Seek, control, and establish in-house immigration services to increase revenue generation, efficiency, and customer satisfaction. Analyze, prepare, and submit visa/work permit applications. Independently maintain and monitor immigration law, ensuring ongoing compliance with regulatory changes, and control internal documentation. Appropriately handle escalations, analyze when the senior-level review is required, determine solutions, and guide stakeholders to a timely resolution. Guide for specific travel needs, counsel on the immigration process, and serve as a point of contact for business travel and sponsorship cases. Control case statuses by effectively utilizing case management and billing systems. Apply immigration knowledge to provide solution-based responses when dealing with complex client cases. Be a team player who can work autonomously and take ownership of day-to-day tasks. Proactively improve processes through automation and documentation.