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Officer, Processing & Clearing at Standard Bank Group


Accounting, Auditing & Finance

KES Confidential
2 weeks ago

Job Summary


Job Description/Requirements

Job Description

(adsbygoogle = window.adsbygoogle || []).push({}); Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the primary goals and standard of excellence we intend to achieve in the medium term. With a heritage of over years, we have an on-the-ground presence in 20 countries in sub‑Saharan Africa; fit-for-purpose representation outside Africa; and a strategic partnership with the Industrial and Commercial Bank of China (ICBC). In line with the realities of risk, regulation, technology and competition that characterise our operating context, we continue to invest significantly in our diversified operations; our people and culture; our systems and infrastructure; and our brand. In doing so, we understand that our commercial success and social relevance over the long term depends on placing our clients at the centre of everything we do, and ensures that the outcomes of our activities are a catalyst for growth on this continent we call home. The long-term foreign currency ratings for The Standard Bank of South Africa, the single largest operating entity within the Standard Bank Group, are: Fitch Ratings BBB- (negative), Moody’s Baa2 (negative) and Standard & Poor’s BBB- (negative). The group is listed on the JSE Limited, share code SBK, and the Namibian Stock Exchange, share code SNB. The largest bank in the world, ICBC, is a 20.1% shareholder in the group. Other than the 20.1% ICBC shareholding, 32.9% of Standard Bank’s shareholder base is foreign. We subscribe to the Code of Banking Practice, a set of principles governing banking in South Africa and ensuring the highest standards of professionalism, integrity and fairness.

Job purpose

To receive instruments, customer instructions and process transactions in the most efficient manner adhering to the laid down policies and procedures. The candidate should have knowledge of KBA clearing rules The officer will be accountable for processing of transactions of a financial and non-financial in nature. The overall objective of the role is to provide day to day operations support in alignment with bank policies and procedures.

Key Responsibilities

Ensure adherence to all routine control guidelines and procedures Ensure costs are kept to a minimum and identify any other avenues of cost reduction Support in testing, implementation, and application of business projects. Ensure efficiency and timely execution of all duties as per TAT and SLAs in place Teamwork- Ability to back up all team members, regular rotation Keep self-updated by attending regular relevant trainings as provided by People & Culture learning and development and within the unit. Effective leave plan and management. Problem solving on challenges faced, escalating where necessary. Taking ownership on all duties assigned.


Inward Clearing

Receipt of files from CBK (Sybrin system) – Confirm all files received and extract settlement report. Import files into CTS and confirm that all files are read in successfully. Identify any exceptions of items not read in and save the data to aid in investigation. Check the balances against CBK settlement report and or response files. Generate files into T24 and monitor the upload progress to completion On upload completion, advise Data Centre to generate referral reports for Credit evaluation Action all other exceptions that have defaulted into the inward clearing suspense accounts or failed post – post settlement figures from CBK Receive and process credit card referral report from Credit department Generation of unpaid files and submission to Sybrin ACH Balance and reconcile all inward and outward accounts as assigned. Raise clearing issues arising with team leader and technology Attend to queries arising from Branches, Customer Care and Customers Monitor system behaviour and promptly alert the technical teams for quick resolution in cases of errors/ downtime Post all previous day’s outward exceptions as advised Retrieve all items not actioned sent out in previous day’s batch Inward direct debit mandate management – receipt of mandates, acknowledgment, and transmission. Maintain proper records for documents handled- either in soft or hard copies. Giving timely feedback to all stakeholders on items sent for action to clearing.

Outward Clearing

Review incoming emails for any items requiring action, attend to all those that are pending Confirm closing balance against opening balances. Receive and confirm bags from branches Acknowledge items and send back confirmed schedules, retaining a copy Run extraction Process Reconcile extracted files against clearing accounts (Model Bank Statements) Import outward EFT credit file and EFT debit file to Sybrin CTS system Identify exceptions and investigate Retrieve exceptions and action as appropriate Liaise with I.T for system hand over and any I.T challenges Liaise with branches on processing issues Reprocess any cheque exceptions into Sybrin CTS system Balance and import outward files into Sybrin CTS system Reconcile Sybrin CTS system and core banking – (Model Bank) Positions Generation of files from Sybrin CTS system to Sybrin ACH Send the files to CBK Reconcile outward clearing accounts. Report and escalate any clearing issues arising Send necessary feedback stakeholders Send outward reconciliation position to the clearing, reconciliation and payments managers Monitor systems and escalate promptly where further intervention is required. Confirm all items for re bank have been actioned by end of day. Proper filing and record keeping of all outward documents – schedules from branches, G4S.



Type of qualification: First Degree Field of study: Business Commerce

Other qualifications 

Banking qualifications an added advantage Basic Accounting


Working knowledge relating to organizational and clearing processing in a service-oriented environment. 2-4 years’ experience in Clearing (ACH) which includes product knowledge in Cheque clearing, EFT,s and Direct debits) Experience in Reconciliations and settlements The candidate should have sufficient understanding of KBA rules on clearing Sybrin and T24 knowledge will be an added advantage

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