Job Summary

Responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance required for distribution and the market.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Main Job Tasks, Duties and Responsibilities
•    Draft quality assurance policies and procedures
•    Interpret and implement quality assurance standards and procedures
•    Evaluate adequacy of quality assurance standards
•    Devise sampling procedures and directions for recording and reporting quality data
•    Review the implementation and efficiency of quality and inspection systems
•    Plan, conduct and monitor testing and inspection of materials and products to ensure finished product quality
•    Document internal audits and other quality assurance activities
•    Investigate customer complaints and non-conformance issues
•    Collect and compile statistical quality data
•    Analyze data to identify areas for improvement in the quality system
•    Develop, recommend and monitor corrective and preventive actions
•    Prepare reports to communicate outcomes of quality activities
•    Identify training needs and organize training interventions to meet quality standards
•    Coordinate and support on-site audits conducted by external providers
•    Evaluate audit findings and implement appropriate corrective actions
•    Monitor risk management activities
•    Responsible for document management systems
•    Assure ongoing compliance with quality and industry regulatory requirements

Education and Experience
•    Bachelors degree preferred
•    Certifications an advantage including Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma
•    Quality inspection, auditing and testing experience
•    Experience with implementation of corrective action programs
•    Product or industry-specific experience
•    Strong computer skills including Microsoft Office, QA applications and databases
•    Knowledge of tools, concepts and methodologies of QA
•    Solid experience in effective usage of data analysis tools and statistical analysis
•    Knowledge of relevant regulatory requirements

Key Competencies
•    Attention to detail
•    Communication skills - verbal and written
•    Data collection, management and analysis
•    Problem analysis and problem solving
•    Planning and organizing
•    Sound judgment
•    Decision-making skills
•    Customer service orientation
•    Effective interaction with stakeholders
•    Teamwork

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Anonymous Employer
| Full Time |
KSh Confidential
Anonymous Employer
| Full Time |
KSh Confidential