Quality Control & Assurance Jobs in Nairobi

In this role, you will be a key member within the Victory Farms Operations department. You will report directly to our Chief Operating Officer and will be responsible for ensuring the quality of our products and managing a team of quality control analysts.

The Quality Assurance Manager will provide oversight and direction for the quality function in the contact center, managing a team of Quality Analysts and Trainers that provide service feedback, track service metrics, and analyze performance and process improvements.