RECEPTIONIST

JOB TITLE: RECEPTIONIST

NATURE OF JOB: FULL TIME

SALARY: KSHS.15,000

JOB LOCATION:UTAWALA

DUTIES AND RESPONSIBILITIES

• Welcome and assist clients, visitors, and guests professionally.
• Answer, screen, and direct phone calls promptly.
• Respond to general inquiries and provide accurate information.
• Maintain a clean, organized, and presentable reception area at all times.
• Handle client registrations and maintain accurate record keeping.
• Receive, sort, and distribute mail and deliveries.
• Assist in scheduling appointments, meetings, and managing office calendars.
• Maintain front office supplies and inventory.
• Prepare simple reports and documentation when required.
• Provide excellent customer service to clients and staff.
• Liaise with internal departments to ensure smooth office operations.
• Address client concerns politely and escalate when necessary.
• Driving tasks may be assigned occasionally.
• Perform any other related duties assigned by management.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Previous experience as a Receptionist or in a front-office role
• Proficiency in basic computer applications (MS Word, Excel, email)
• Excellent communication and interpersonal skills
• Strong organization and time-management abilities
• Professional appearance and demeanor
• Ability to multitask and manage a busy front office environment
• Valid driving skills/licence is an added advantage