Relationship Managers - Institutional Banking

National Bank
A Subsidiary of Access Bank Plc
Position Title: Relationship Manager - Institutional Banking
Available Positions: 2
Division: Corporate Banking
Location: Head Office
Reporting to: Sector Head, Institutional Banking
Position Scope: Responsible for driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
This entails Managing a Portfolio of Customers and Partnering with the Corporate Banking Product House Units (Transactional Banking, Trade, Asset Finance and
Insurance as applicable) to co-create business solutions-oriented value propositions.
Key Responsibilities:

• 
  
• Deliver on Institutional Banking Annual Business Growth Targets; Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers by engaging Existing and New to bank customers.
  
• Relationship Management of Institutional Banking Customers.
  
• Manage and maintain relationships with key/strategic Institutional Banking stakeholders.
  
• Customer Service Management: Enquiry/Complaint response and resolution within set standards
  
• Manage Portfolio at Risk (PAR) for Institutional Banking Segment Business within annual business target
  
• Maintain Turnaround time on Credit Applications for Institutional Banking Segment Business.
  
• Maintain Institutional Banking Segment Business Operational Costs within approved budget
  
• Manage and maintain a robust monitoring, controls, business continuity, governance and risk management environment
  
• Deputise the Sector Head, Institutional Banking and offer support in driving business growth (Asset, Liabilities and Customer numbers), Revenue and Profitability within the Institutional Banking Sector of Corporate Banking.
  

Skills & Experience:

• 
  
• University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution.
  
• Master’s degree in a relevant field from a recognized institution is an added advantage.
  
• Relevant certification in business development Finance or its equivalent is an added advantage.
  
• 4-5 years’ banking experience in the Financial/banking sector, three (3) of which should be in Relationship Management Institutional banking within Corporate banking.
  
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
  
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
  
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
  
• Customer & Client Focused Innovation – able to meet the demands of internal and external customers
  
• Meaningful Collaboration - Ability to establish key partnerships and facilitate, influence, collaborate and establish accountability through all levels of the organization to help drive uptake of the Bank’s products and services
  
• Entrepreneurial and Commercial thinking
  
• Excellent research, analytical, and problem-solving skills.
  
• Integrity & courage to challenge actions within various business units and the status quo.
  
• Excellent stakeholder management skills
  
• Negotiation and Influencing skills
  

How to Apply:
Send your CV and application letter showing how you meet the role requirement stated above to: recruitment@nationalbank.co.ke by Friday, 30th January 2026
Indicate Name & Job Reference No. NBK/CORP/06/2026 on email subject.
Please note that applications received after the deadline will not be considered.
Only shortlisted candidates will be contacted for the next stage/s of the process.