SALES & MARKETING EXECUTIVE – LAUNDRY SERVICES
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Job summary
Cleanfax Laundry is seeking to recruit a dynamic, commercially driven, and results oriented Sales & Marketing Executive to lead business development, customer acquisition, revenue growth, and strategic market expansion.The successful candidate will be responsible for driving the end-to-end sales process, identifying and converting new business opportunities, building strong and lasting client relationships, developing strategic partnerships, and expanding Cleanfax Laundry’s presence across the hospitality, corporate, leisure, travel, MICE, and group markets.
Min Qualification:
Diploma
Experience Level:
Mid level
Experience Length:
3 years
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant Location:
Kenya
Job descriptions & requirements
Location: Nairobi
Duties & Responsibilities
Sales & Business Development
• Develop and implement a strategic sales plan aimed at expanding Cleanfax Laundry’s customer base and strengthening its market presence.
• Identify, prospect, pursue, and secure new business opportunities across corporate, hospitality, leisure, travel, MICE, and group segments.
• Build, maintain, and continuously develop a strong sales pipeline aligned with company objectives.
• Manage the complete sales cycle, from lead generation and prospecting to proposal development, presentations, negotiations, contracting, closing, and handover to operations.
• Consistently achieve and exceed agreed weekly, monthly, and annual sales and revenue targets.
Hospitality & Market Development
• Identify and develop business opportunities within hotels, restaurants, resorts, serviced apartments, clubs, corporate institutions, event venues, and other hospitality establishments.
• Promote Cleanfax Laundry’s services through golf events, executive retreats, weddings, conferences, corporate functions, weekend getaways, and other strategic events and activations.
• Monitor market trends, customer needs, industry developments, and competitor activities to identify new business opportunities.
• Conduct regular market research and competitor analysis to strengthen the company’s competitive position.
Client Relationship & Account Management
• Build and maintain strong, professional, and long-term relationships with existing and prospective clients.
• Develop account strategy plans for key prospects and high-value customers.
• Identify opportunities for upselling, cross-selling, account expansion, and improved customer retention.
• Proactively gather customer feedback and market intelligence to support business growth and service improvement.
• Ensure smooth handover of newly acquired accounts to the operations team while maintaining strong client relationships throughout the customer journey.
Strategic Partnerships & Networking
• Develop and maintain strategic partnerships with hotels, hospitality establishments, travel companies, event organizers, corporate organizations, clubs, and other relevant stakeholders.
• Establish strong referral networks and mutually beneficial relationships that generate sustainable business opportunities.
• Represent Cleanfax Laundry professionally at industry events, networking forums, exhibitions, promotions, and other business engagements.
• Identify and negotiate partnership opportunities that contribute to revenue growth and brand visibility.
Proposals, Commercials & Reporting
• Prepare professional proposals, quotations, presentations, and customized promotional packages based on client requirements.
• Participate in commercial negotiations and develop compelling service packages that deliver value to customers.
• Maintain accurate records of prospects, leads, opportunities, sales activities, and account performance.
• Prepare regular sales reports, pipeline updates, market intelligence reports, and performance summaries for management.
• Monitor sales performance against targets and recommend and implement corrective actions where necessary.
Key Performance Areas
The Sales & Marketing Executive will be responsible for achieving agreed performance targets, including:
➢ Weekly and monthly sales and revenue targets.
➢ New business acquisition and lead conversion.
➢ Customer retention and account growth.
➢ Development of strategic partnerships and referral networks.
➢ Participation in promotions, events, exhibitions, and industry engagements.
➢ Generation of partnership and promotional opportunities.
➢ Expansion of Cleanfax Laundry’s customer base and market presence.
➢ Achievement of agreed sales, revenue, and customer retention levels.
Qualifications & Experience
• Degree or Diploma in Sales & Marketing, Business Management, Hospitality Management, or a related field.
• 3–5 years of relevant experience in hospitality sales, laundry services sales, or related service-sector sales.
• Previous experience in laundry sales and marketing will be an added advantage.
• Proven track record of generating new business, increasing revenue, retaining clients, and growing existing accounts.
• Demonstrated ability to manage the complete sales process, including lead generation, proposal writing, presentations, negotiations, contracting, closing, and operational handover.
• Strong understanding of business development, market penetration, customer acquisition, and relationship management.
• Strong commercial awareness with sound business development and financial management skills.
• Excellent negotiation, presentation, communication, networking, and interpersonal skills.
• Experience working within a target-driven and growth-focused environment.
• Confident, ambitious, energetic, and persuasive, with the ability to work independently and use initiative.
• Strong customer service orientation and the ability to perform effectively in a fast-paced, deadline-driven environment.
• MUST possess a valid Certificate of Good Conduct.
What Cleanfax Laundry Offers:
✓ Competitive salary and performance-based incentives.
✓ Opportunities for career growth and professional development.
✓ A dynamic, collaborative, and performance-driven working environment.
✓ An opportunity to contribute directly to the growth and expansion of a growing laundry services business.
How to Apply
Interested and qualified candidates are invited to submit their application and CV quoting the reference, Sales & Marketing Executive – Laundry Services to: recruitment@cleanfaxlaundry.com
Applicants must clearly indicate their Current Role, Current Salary & Expected Remuneration. Application Deadline: 31st
August 2026
Only shortlisted candidates will be contacted.
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