JOB TITLE SALES REPRESENTATIVE (FUNERAL HOME)-3 POSITIONS

NATURE OF JOB FULL TIME

INDUSTRY FUNERAL SERVICES

SALARY KSHS.30,000

JOB LOCATION KABATI (MURANG'A COUNTY)

DUTIES AND RESPONSIBILITIES

Client Acquisition & Service Promotion

Create awareness of client’s Funeral Home services, including funeral arrangements, packages, and related offerings.
Engage individuals, families, and organizations to understand their needs and provide appropriate service information.
Generate referrals and inquiries through professional networking and community engagement.

Relationship & Partnership Management

Build and maintain relationships with hospitals, insurance companies, employers, churches, SACCOs, community groups, and other referral partners.
Conduct regular visits and follow-ups with existing and potential partners to strengthen collaboration.
Support partnership initiatives that increase access to client’s funeral services.

Community Outreach & Market Development

Participate in community outreach activities, awareness campaigns, and company events.
Identify opportunities to increase client’s funeral home visibility within assigned areas.
Gather feedback from families, partners, and the community to support service improvement.

Client Consultation & Customer Support

Provide professional guidance to families and clients on available funeral service options.
Respond to client inquiries with empathy, confidentiality, and professionalism.
Support clients throughout the engagement process while ensuring a positive customer experience.

Sales Administration & Reporting

Maintain accurate records of client interactions, referrals, leads, and service inquiries.
Prepare regular reports on outreach activities, partnerships, and market feedback.
Track opportunities and follow up appropriately to support service uptake.

Brand Representation

Represent Client’s Funeral Home professionally and uphold the organization’s values of dignity, compassion, and respect.
Maintain confidentiality when handling client information and sensitive family matters.
Promote ethical engagement practices when interacting with bereaved families and stakeholders.

Internal Coordination

Work closely with funeral operations teams to ensure client needs are communicated and supported effectively.
Coordinate with management on market feedback, client needs, and partnership opportunities.
Participate in training, meetings, and service improvement initiatives.

KEY REQUIREMENT SKILLS AND QUALIFICATION

Diploma or Bachelor's Degree in Marketing, Business Administration, Public Relations, or a related field.
Minimum of 2 years' experience in sales, customer service, business development, or client relationship management.
Experience in funeral services, insurance, healthcare, hospitality, or related service industries is an added advantage.
Valid driver's licence is an added advantage.
Excellent communication and interpersonal skills.
Strong relationship-building, negotiation, and persuasion skills.

HOW TO APPLY

If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
Interviews will be carried out on a rolling basis until the position is filled.
Only the shortlisted candidates will be contacted.

SALES REPRESENTATIVE (FUNERAL HOME)-3 POSITIONS

Brites Management Services Limited