SALES REPRESENTATIVES
Job summary
Diploma or Degree in Sales & Marketing, Business Administration, or a related field
Job descriptions & requirements
(10 POSITIONS)
NATURE OF JOB: FULL TIME
INDUSTRY: FASHION
SALARY: KSHS. 25,000 PLUS INCENTIVES AND COMMISSIONS
JOB LOCATION: NAIROBI
DUTIES AND RESPONSIBILITIES
· Welcome customers into the shop in a friendly, professional manner and create a positive shopping experience.
· Assist customers in selecting fashion items by understanding their needs, preferences, and style.
· Actively promote and upsell products, new arrivals, and ongoing promotions to maximize sales value.
· Meet and exceed individual daily, weekly, and monthly in-store sales targets.
· Maintain strong customer relationships by offering personalized service and encouraging repeat visits.
· Provide accurate product information including pricing, sizes, fabric, care instructions, and styling advice.
· Ensure proper product display, merchandising, and visual presentation according to store standards.
· Keep the store clean, organized, and visually appealing at all times.
· Handle customer inquiries, complaints, and returns professionally and escalate issues when necessary.
· Ensure correct cash handling, reconciliation, and compliance with company procedures.
· Monitor stock levels, restock shelves, and report low or fast-moving items to the supervisor.
· Participate in stock counts, inventory management, and loss prevention activities.
· Adhere to store policies, customer service standards, and company code of conduct.
· Support store promotions, sales campaigns, and product launches.
· Work collaboratively with team members to achieve overall store targets.
KEY REQUIREMENT SKILLS AND QUALIFICATION
· Diploma or Degree in Sales & Marketing, Business Administration, or a related field
· Proven sales experience, preferably in FMCG, Fashion, or Retail
· Demonstrated ability to meet and exceed sales targets consistently
· Strong negotiation, communication, and interpersonal skills
· Excellent customer service and relationship management skills
· Self-motivated, proactive, and able to work with minimal supervision
· Ability to work under pressure and in a fast-paced environment
· Knowledge of the Nairobi market and its retail landscape is an added advantage
HOW TO APPLY
· If you meet the above qualifications, skills and experience share CV
· Interviews will be carried out on a rolling basis until the position is filled.
· Only the shortlisted candidates will be contacted.
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