Social Worker & Administrative Officer

Key Responsibilities:1. Resident Care & Social Support

• Supervise residents and their babies, ensuring their daily well-being, safety, and comfort

• Provide social support, guidance, and basic counselling to residents

• Conduct home and school visits where appropriate

• Prepare monthly progress reports on residents

• Carry out induction and orientation for new residents on house rules and routines

2. Stakeholder Engagement & Coordination

• Facilitate relationships with schools, health facilities, children’s services, and other institutions

• Represent the organization in meetings, forums, and events when required

• Liaise with house staff and residents regarding medical, clinical, and other appointments

• Ensure proper follow-up on all referrals and interventions

3. Program Support & Life Skills Development

• Teach life skills to residents and support personal development initiatives

• Develop simple lesson plans and organize learning materials

• Support education and skills development programs

4. Administration & Documentation

• Prepare letters, maintain records, and manage confidential case files

• Ensure proper filing and documentation systems are maintained

• Assist in preparing reports and updates for management and stakeholders

• Maintain effective communication between residents, staff, and management

5. Office Administration & Executive Support

• Provide administrative and personal assistant support to the CEO, including scheduling and correspondence

• Organize meetings, internal functions, and events

• Work with the administrative team to ensure smooth daily operations

• Support supervision of subordinate staff to ensure efficiency

Additional Responsibilities:

• Ensure high standards of hygiene and cleanliness within the facility

• Support crisis response and resident welfare management

• Attend training and capacity-building sessions as required

• Ensure compliance with organizational policies and procedures

• Perform any other duties assigned by management

Qualifications:

• Bachelor’s degree in Social Work, Community Development, Public Administration, or a related field

• Minimum of 3–5 years’ experience in social work

• Previous experience in a supervisory or administrative role within social services

• Strong understanding of social work principles and ethics

• Excellent written, communication, and interpersonal skills

• Strong organizational and time-management skills

• Ability to manage multiple tasks and projects simultaneously

• Proven leadership and problem-solving abilities

• Proficiency in Microsoft Office and relevant digital tools

• Ability to work collaboratively with diverse groups, especially teenage girls

• Strong attention to detail and analytical skills