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1 month ago

Job Summary

A technology consulting company is seeking a driven and agile System Administrator with 1 year working experience. The successful candidate will possess a hunger for learning and must have good communication and presentation skills. The role entails overseeing the smooth functioning and upkeep of our IT framework, guaranteeing top-notch performance and security

  • Minimum Qualification: Bachelors
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description/Requirements

Roles and Responsibilities


  • Install, configure, and maintain hardware and software systems, including servers, network devices, and workstations.
  • Install, configure, and maintain cloud infrastructure, including but not limited to Docker, Kubernetes, and Rancher.
  • Monitor system performance and troubleshoot issues to ensure optimal uptime and performance.
  • Implement and maintain security measures to protect the organization's data and systems from cybersecurity threats.
  • Manage user accounts and permissions, ensuring appropriate access levels are maintained.
  • Document and perform regular backups and disaster recovery procedures to safeguard critical data.
  • Assist with the procurement of IT equipment and software, including researching and recommending new technologies.
  • Provide round the clock technical support to users as per SLA, including troubleshooting hardware and software issues.
  • Document system configurations, procedures, troubleshooting steps, and Root Cause Analyses for reference and training purposes.
  • Analyze and document all incidents and problems.
  • Conduct regular customer training to maintain familiarity with the systems and to maintain customer relationships.
  • Lead software installations and upgrades, including conducting UATs and system tests to ensure customer requirements and specifications are met.
  • Actively seek customer feedback and suggestions to enhance our services and solutions to promote customer satisfaction and retention.
  • Regularly visit customer sites to ensure they are familiar with our systems and promptly address any repairs or support requests.
  • Stay current with industry trends and advancements in technology to ensure our systems are up to date and secure.
  • Collaborate with other IT staff and departments to implement IT projects and initiatives.
  • Conduct training and mentorship for any new team members and guide them in accordance with the company installation standards.
  • Provide reports on projects on a regular basis clearly outlining milestones and progress.
  • Any other duties assigned to you by your supervisor from time to time.



Qualifications and Requirements


  • Bachelor's degree in computer science, Information Technology, BBIT or a related field.
  • Minimum of 1-year working experience preferably in system and database administration.
  • Proficiency in administering Windows and/or Linux server environments.
  • Understanding of networking protocols, services, and security.
  • Experience with virtualization technologies (e.g., VMware, Hyper-V).
  • Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
  • Ability to script and automate routine tasks (e.g., PowerShell, Bash).
  • Excellent problem-solving and troubleshooting skills.
  • Excellent interpersonal skills
  • Strong communication skills and ability to work effectively with clients and team members.
  • Proactive attitude towards learning and staying updated on industry trends

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