Technical Sales Support (Construction)

Job Opening: Technical Sales Support (Contractors)

Industry: Building and Construction

Employment Type: Full-Time

Position Summary

The Technical Sales Support will be responsible for driving sales of company products with customer-focused sales execution to Contractors. The role involves advising clients on product suitability, applications, and specifications while developing and maintaining strong relationships with contractors, developers, architects, engineers, and distributors.

Key Responsibilities

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• Actively pursue, convert, and close projects in line with established sales targets.
  
• Work closely with the customer to understand customer’s construction and technical needs and generate tailored quotations that address their specific requirements.
  
• Negotiate product pricing and terms with potential customer, ensuring all agreements align with the company’s pricing policies and product offerings.
  
• Prepare accurate and detailed quotations for customer based on their technical requirements and project specifications.
  
• Regularly follow up with customer on generated quotations to ensure timely closure and resolve any questions or concerns.
  
• Collaborate with the finance team to confirm customer payments and provide invoicing support as needed.
  
• Work with the dispatch team to ensure the timely and accurate delivery of goods to customer, ensuring satisfaction.
  
• Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.
  
• Develop and maintain strong, long-lasting business relationships with customers in the assigned region, ensuring a steady pipeline of business.
  
• Maintain an up-to-date database of contractors, and potential clients to support ongoing business development efforts.
  
• Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.
  
• Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.
  
• Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.
  

Qualifications/ Requirements

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• Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.
  
• 3 years’ experience in building and construction industry and/or FMCG environment.
  
• Proven experience in technical sales support or a similar role.
  
• Strong understanding of Tile adhesives products.
  
• Excellent communication and presentation skills.
  
• Ability to translate technical concepts into customer-friendly language.
  
• Strong problem-solving and analytical skills.
  
• Proficiency in CRM software, MS Office, and relevant technical tools.
  

Application Instructions

If you meet the above qualifications and industry knowledge, we invite you to apply. Send your CV and cover letter to careers@orchidhr.co.ke with the subject line: “Technical Sales Support (Construction)”. Deadline for applications: 2nd March 2026. Only shortlisted candidates will be contacted.