Technical Sales Support (Stone Paving)

Job Opening: Technical Sales Support (Stone paving)

Industry: Building and Construction

Employment Type: Full-Time

Position Summary

The Technical Sales Support will be responsible for driving sales of company products with customer-focused sales execution to stone paving and concrete manufacturers. The role involves advising clients on product suitability, applications, and specifications while developing and maintaining strong relationships with contractors, developers, architects, engineers, and distributors

Key Responsibilities

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• Actively pursue, convert, and close projects in line with established sales targets.
  
• Provide detailed product information to customers ensuring they understand the features and benefits of our products.
  
• Negotiate product pricing and terms with potential customers, ensuring all agreements align with the company’s pricing policies and product offerings.
  
• Prepare accurate and detailed quotations for clients based on their technical requirements and project specifications.
  
• Regularly follow up with customers on generated quotations to ensure timely closure and resolve any questions or concerns.
  
• Collaborate with the finance team to confirm client payments and provide invoicing support as needed.
  
• Work with the dispatch team to ensure the timely and accurate delivery of goods to customers, ensuring satisfaction.
  
• Conduct regular field visits in the assigned region to identify new business opportunities and expand the customer base.
  
• Make after-sales calls to assess client satisfaction with products and services
  
• Provide technical support when necessary.
  
• Develop and maintain strong, long-lasting business relationships with clients in the assigned region, ensuring a steady pipeline of business.
  
• Address and resolve customer complaints quickly and efficiently, ensuring overall customer satisfaction.
  
• Conduct market intelligence activities to gather insights on competitors, helping guide management decisions on product offerings and sales strategies.
  
• Prepare and submit daily sales reports and weekly pipeline updates in a timely and organized manner.
  
• Perform any other duties or responsibilities as assigned by the supervisor to support team success.
  

Qualifications/ Requirements

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• Bachelor’s degree in Business Administration, Marketing, Construction Management, or related field.
  
• 3 years’ experience in building and construction industry and/or FMCG environment.
  
• Strong negotiation, communication, and interpersonal skills, with the ability to explain complex technical products in a clear and compelling way.
  
• Solid understanding of technical products and services, particularly in construction or related industries.
  
• Excellent communication and negotiation skills.
  
• High attention to detail and accuracy.
  
• Proficiency in Microsoft Excel and accounting software (e.g., SAP, QuickBooks, or ERP systems).
  
• Ability to work under pressure and meet deadlines.
  
• Ability to work collaboratively with cross-functional teams such as finance, dispatch, and management.
  

Application Instructions

If you meet the above qualifications and industry knowledge, we invite you to apply. Send your CV and cover letter to careers@orchidhr.co.ke with the subject line: “Technical Sales Support (Stone Paving)”. Deadline for applications: 2nd March 2026. Only shortlisted candidates will be contacted.