Workforce Development Senior Associate
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Job summary
Your mission is to ensure you identify, develop, and administer strategic partnerships with other organizations to realize key objectives, gain operational efficiencies, address unmet market needs, to achieve placement numbers and identify new business opportunities.
Min Qualification:
Bachelors
Experience Level:
Senior level
Experience Length:
3 years
Job descriptions & requirements
Our Vision
Africa’s solution to bridging the talent gap.
Job Mission
Brighter Monday Kenya Limited, has designed a youth skilling and employment impact project to improve employability of the Kenyan youth aged 18 to 35 years and transition them into dignified employment. To support this goal, we seek a Workforce Development Associate. Your mission is to ensure you identify, develop, and administer strategic partnerships with other organizations to realize key objectives, gain operational efficiencies, address unmet market needs, to achieve placement numbers and identify new business opportunities.
Reporting into Country Programmes Lead
Direct Reports Workforce Development Employer Associate, Workforce Development Enterprise Associate, Workforce Development Call center Associate
Key Responsibilities
Strategic Leadership & Team Oversight
● Lead the Workforce Development team, ensuring alignment with organizational goals and performance targets.
● Develop and implement strategies to improve job placements and employer partnerships nationwide.
● Provide mentorship and performance oversight for the Specialist-Employer Engagement, Specialist-Entrepreneurial Development Associate, and Specialist-Placement Tracking.
● Monitor and evaluate key workforce development programs, ensuring effectiveness and impact.
Employer & Stakeholder Engagement
● Establish and strengthen strategic partnerships with government entities, NGOs, corporate organizations, and industry leaders to enhance employability and job placement initiatives.
● Identify and secure partnerships with white-collar, blue-collar, and pink-collar employers to facilitate bulk hiring and skills development.
● Advocate for workforce development initiatives that prioritize women (80%), Persons with Disabilities (5%), and Internally Displaced Persons (5%).
● Represent Jobberman in high-level industry meetings, policy discussions, and conferences related to workforce development.
Workforce Program Development & Expansion
● Design and implement initiatives that enhance the effectiveness of Jobberman’s job centers and call centers.
● Collaborate with the Learning & Development team to expand access to soft skills, financial literacy, and entrepreneurship training programs.
● Identify new opportunities to scale workforce development initiatives across focus states and the nation at large.
● Drive continuous improvement in job placement tracking and employer engagement models.
Data-Driven Decision Making & Reporting
● Oversee placement tracking mechanisms to ensure accurate data collection and reporting on employment outcomes.
● Ensure high-quality reporting to internal stakeholders and external partners on workforce development impact.
● Utilize data analytics to assess program effectiveness, track KPIs, and refine strategies for improved placement rates.
● Provide detailed progress reports and insights to the executive leadership team.
Call Center & Job Center Performance Optimization
● Supervise the operations of call centers and job centers, ensuring optimal efficiency and effectiveness.
● Develop strategies to increase job listings, employer participation, and placement success rates.
● Ensure call center agents and job center agents adhere to quality assurance standards and call scripts.
Key Relationships
● Youth Engagement & Learning team
● Strategy team
● Sales team
● Recruitment team
● Business intelligence team
● Products team
● Finance team
● Marketing team
KPIs to measure success
● Employer Engagement Success – Number of partnerships secured with corporate organizations, NGOs, and government stakeholders.
● Placement Tracking & Growth – Increase in job placements, including placements through call centers and job centers.
● Workforce Training Impact – Number of youth trained and transitioned into employment or entrepreneurship.
● Diversity & Inclusion Metrics – Percentage of placements benefiting women (80%), PWDs (5%), and IDPs (5%).
● Operational Efficiency
● Data & Reporting Accuracy – Quality and timeliness of placement tracking reports and impact assessments.
● Team Performance & Development
Key Skills & Competencies
Qualifications:
● Bachelor’s in social sciences or its related field from a recognized institution.
Experience:
● Bachelor’s or Master’s degree in Business Administration, Human Resources, Economics, Social Sciences, or a related field.
● Experience: Minimum of 3–5 years of experience in workforce development, business development, partnerships, or employment services.
● Strong understanding of labor market trends, workforce development policies, and employer needs.
Skills required to perform the Job:
● Leadership & Team Management – Ability to lead, mentor, and inspire a high-performing team.
● Strategic Thinking & Execution
● Stakeholder & Partnership Development
● Data Analysis & Decision-Making – Ability to interpret workforce trends, assess impact, and make data-driven recommendations.
● Project & Program Management – Strong ability to plan, execute, and evaluate workforce development initiatives.
● Problem-Solving & Innovation
● Public Speaking & Advocacy
● The flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
● Ability to work/communicate with all levels of staff and be able to draw the relevant insights from analyses done or meetings attended in a way that informs decision making and provides a coherent summary for relevant stakeholders.
● Proficient in Google Slides, Sheets, MS Office Suite with PowerPoint skills
● Strong project coordination skills
● Relationship in the Recruitment Outsourcing sector
● Cross cultural awareness and ability to work amongst a diverse group of volunteers and partners.
● Demonstrated ability to work independently and take initiative on projects.
● Ability to tap into your personal base and network, as well as develop new ones for the project
● Experience in community and coalition building
● Understanding of gender inclusion in community outreach.
● Ability to work collaboratively and develop strong working partnership with partners.
Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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