Workforce planner- Specialist

ABOUT THE COMPANY

We hope by now you know at least a little bit about who we are… why?
Well because you are using our website! But let us give you a bit more detail - Fuzu is on a mission to prepare users and organizations for success by being the best career development, recruitment and learning solution for Africa.
Our ambition is to help the top talent like you find a place to Dream, Grow and Be Found. We are currently attracting over 25,000 new users per month, making us the fastest growing talent pool in Africa! We are a Finnish company with offices in Nairobi, Kampala, Helsinki and expanding to other markets over the coming months. We work hard but maintain a people-first, fun team culture. We emphasize learning and growth and expect everyone on the team to be eager to step out of their comfort zone to learn and support across multiple functions. As part of our team culture, we are endlessly curious and if you want to develop you will be given every opportunity to take on as much responsibility as you can handle.

JOB SUMMARY

PurposeSupport workforce planning and operational readiness for Fuzu’s data collection and AI data processing projects. The Workforce Planning Specialist helps translate project requirements into resource plans, staffing estimates, and ramp schedules to ensure projects launch smoothly and deliver on time.The role works closely with the Head of Operations, Talent Department, and Project Leads to ensure that the right number of contributors and project staff are available when needed.

RESPONSIBILITIES

Key Responsibilities / DeliverablesProject Workforce PlanningSupport the development of workforce plans for incoming projects.Estimate resource requirements based on dataset size, timelines, and productivity benchmarks.Assist in building ramp schedules to ensure projects scale smoothly.Workforce Capacity TrackingMaintain visibility of available and active resources across talent pools.Track resource activity levels and participation rates.Highlight potential workforce shortages ahead of project start dates.Resource Activation SupportWork with the Talent Partner to activate resources for new projects or when project demand increases.Maintain talent pools with the goal of ensuring quick availability of resources to meet project deadlines.Support coordination of resource onboarding and readiness before project launch.Operational SupportAssist in defining project workforce structures (contributors, project managers, QA reviewers).Review resource performance and viability for future utilization. Maintain healthy talent pools by offboarding underperformingHandle performance and disciplinary matters across full time teams. Data and Workforce TrackingMaintain simple dashboards or trackers for workforce capacity, contributor participation, and project staffing needs.Support operational reporting for the Head of Operations and Project Leads.Core CompetenciesStrong individual contributor with great ownership and accountability across workstreams.High proficiency in HR Information systems/ATS.Ability to work with operational data and translate it into simple processes for others to follow.Strong coordination and collaboration skills.Experience in managing large talent pools and filling roles in short SLAs.Clear knowledge and experience in handling performance and disciplinary matters within Kenyan law.Minimum of 3 years of experience in the BP/ Human in the Loop industries. 

REQUIRED SKILLS

Talent management and planning, Organize and manage recruitment campaigns, Labour/employment law, Human resources information systems, Skill and competence mapping, Employee relations and consultations

REQUIRED EDUCATION

Bachelor's degree