Full time Customer Service & Support Jobs in Kenya
Customer service & support full time jobs offer a range of opportunities with 58 current job vacancies. The demand for these roles is moderate, including positions like CUSTOMER SERVICE EXECUTIVE, Customer Service Officer, and Debt Collection Agent. These positions provide avenues for individuals to work and excel in various industries, ensuring a steady scope for career development.
Salary & Benefits
For roles that list pay, typical pay ranges from KES 30,000 to KES 30,000 per month among roles that advertise a salary. Senior roles can earn upwards of KES KSH 45,000. Common benefits in this sector often include high commissions, competitive base salary, and a potential equity package.
Skills & Experience
A diploma is the most common requirement, with bachelors also accepted. Critical soft skills such as communication, problem-solving, and time management are frequently sought by employers. Most roles ask for 2 years of experience, with some requiring 3 years. Roles are mostly at entry level, providing opportunities for mid-career professionals.
Key Responsibilities & Tasks
Junior roles typically involve tasks such as responding to customer queries to ensure efficient service delivery. Senior roles are responsible for more complex duties, often dealing with advanced problem-solving and strategic decision-making to improve customer service operations.
Industries & Companies
The top industries actively recruiting include banking, finance & insurance, recruitment, and advertising, media & communications. Notably, BrighterMonday Consulting is a key player actively hiring in this field. There is a diverse mix of employers seeking to fill positions, ensuring that opportunities are available across different sectors.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
1 month ago
A fast-growing Renewable Energy and Energy Storage Company is expanding its operations in Kenya and is seeking a reliable, organized, and safety-conscious Warehouse Keeper / Forklift Operator to support our warehouse operations. This role is ideal for an experienced warehouse professional with proven forklift operating
AFRICAN LABOUR SOLUTIONS
Customer Service & Support
1 month ago
General Purpose Our client, a medical clinic, is seeking to hire a Customer Experience & Billing Assistant who will be responsible for managing patient interactions, maintaining accurate records, and ensuring smooth billing processes.
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Futureinno Digital Tech Limited
Customer Service & Support
2 months ago
The role of telephone-based debt collection offers significant growth potential; it effectively hones communication, negotiation, and persuasion skills, enabling job seekers to rapidly master efficient communication techniques and enhance their overall capabilities in conflict resolution and client interaction.
JAWABU HR CONSULTANCY SERVICES LIMITED
Customer Service & Support
2 months ago
We are seeking a dedicated, responsible, and highly organized Motorcycle Driver & Document Handler to join our team. The successful candidate will be responsible for the timely delivery and collection of documents, supporting office administrative functions, assisting with stock and goods verification, and ensuring efficient communication .
Brites Management Services Limited
Customer Service & Support
2 months ago
Serve as the first point of contact for customer inquiries, requests, and complaints through various communication channels.
Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
Customer Service & Support
2 months ago
We are seeking Customer service Representatives for a Business Process Outsourcing client (BPO) who offers tailored solutions to drive efficiency, reduce costs and enhance customer satisfaction to optimize operations while ensuring seamless customer interactions.
GAME TOSHA LIMITED
Customer Service & Support
2 months ago
We are looking for a responsible and communicative professional with call-center experience who can effectively interact with customers, work with CRM systems, and maintain a high level of customer service.
St. George's Auto Fit Limited
Customer Service & Support
2 months ago
The Customer Care / Marketing Officer will be responsible for welcoming clients, handling customer inquiries, coordinating service bookings, promoting garage services, and ensuring excellent customer satisfaction. The role also involves marketing the garage services to attract and retain customers.
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